Car Accident User Journey

Get Started. It's Free
or sign up with your email address
Rocket clouds
Car Accident User Journey by Mind Map: Car Accident User Journey

1. I was in a car accident

1.1. Screen

1.1.1. Car Stolen

1.1.2. Car Crash

1.1.3. Car Damage

1.2. Cover Screen

1.2.1. Auto Input

1.2.1.1. Location

1.2.1.1.1. Change Location with PIN Icon

1.2.1.2. Date and Time

1.2.1.2.1. Change date and time with calendar Icon

1.2.2. Buttons

1.2.2.1. Do you need medical assistance

1.2.2.1.1. Help is on it's way

1.2.2.1.2. Estimated Time of Arrival

1.2.2.2. Do you require a tow truck

1.2.2.2.1. We've requested a registered tow truck on your behalf. Fill out the accident report while you wait.

1.2.2.2.2. Estimated Time of Arrival

1.2.2.3. Do you require us to call you

1.2.2.3.1. One of our operators will call you within 5 minutes

1.3. Accident Report

1.3.1. Drivers Details

1.3.1.1. Name

1.3.1.2. Surname

1.3.1.3. Car Make

1.3.1.4. Car License Number

1.3.1.4.1. Add a Photo

1.3.1.5. Driver License Number

1.3.1.5.1. Add a Photo

1.3.1.6. License Disk

1.3.1.6.1. Add a Photo

1.3.1.7. Cell Number

1.3.1.8. eMail

1.3.1.9. Physical Address

1.3.1.10. Add Notes

1.4. Car Damage

1.4.1. Drop Pin on Car Image

1.5. Police

1.5.1. Auto Input

1.5.1.1. Closest Police Station

1.5.1.1.1. Number

1.5.1.1.2. Directions

1.5.2. Button

1.5.2.1. Manual Search

1.6. Review Report

1.7. Submit Accident Report to Hollard

1.8. Thanks. We have a received your accident report.

2. Pre-Input of Cars

2.1. Automatically Updated

3. Main Menu

3.1. Profile

3.2. Account

3.3. Car Claims

3.4. Time

3.5. Household Claim