Create your own awesome maps

Even on the go

with our free apps for iPhone, iPad and Android

Get Started

Already have an account?
Log In

TWC 301-Technical Communication- Ch. 1 by Mind Map: TWC 301-Technical Communication-
Ch. 1
0.0 stars - reviews range from 0 to 5

TWC 301-Technical Communication- Ch. 1

(HTW) Clairty (pg. 68)

Essential to effective Communication with readers

Characteristics of Technical and Professional Communication

Rhetorical- using effective language

New node

Audience Centered-be aware of the audience's needs

Technology oriented- be aware of where your communication is from

Ethical- often practical and tanglibe

Research oriented- Different docs. need different research

Professional- must be clear and accessible to audiences

Visual- using the right elements

Design Centered-consider typography, colors, size, ect.

Concise- getting the most info in least amount of space and words

Activities of Technical and Professional Communication

Planning

Researching

Organizing

Drafting

Designing

Integrating Visuals

Revising

Rewriting

Editing

Testing

Problem Solving Through Technical and Professional Communication

PSA- Problem Solving Approach

Plan- Define, Establish, Identify

Draft- confirm goals and purposes, design & arrange

Review- test usability, solicit, feedback

Distribute- Include all related docs., followup

Chapter 2: Rhetoric and Technical Communication

workplace Problems :plan

New node

Rhetorical Problems

Audiences

workplace writers

Draft

Review

Contexts and Constraints

Documents

Distribute

Chapter 3: Technical Communication and Electronic Technologies

Impact of Technology

Keeping up with Progress

CREATING DOCUMENTS

Word Processors

Presentation Software

Graphics and Imaging Software

Web authorizing Software

Desktop Publishing Software

Help and E-Learning Toos

Single-Sourcing Programs

COMMUNICATING AND COLLABORATING

The Internet

WWW

E-Mail

Ethics and Electronic Communication

E-Messaging

Video Confrencing

Groupware

THE FUTURE OF WORKPLACE WRITING AND COMPUTER TECH

Chapter 4: Ethics and the Workplace Writer

What is ethics?

Ethics and the workplace Writer

Ethical guidelines for WW's

Ethics in context

Situation Perspective

codes of ethics

Ethics and Technology

Websites

Visuals

Environment

Avioding Unethical writing

Chapter 5: technical communication in a Transnational World

Learning about differences

Language

Technologies

Education

Politics & Law

Economics

Society

Religion

Avoiding stereotypes

avoid assumptions

ask questions

collaborate with the translator

Enhancing Translation

terminology

Clarity

Cultural & Rhetorical Differences

Design

Accommodating Transitional Audiences

Localization

Internationalization

Globalization

Verbal Communication

Transnational ethics

Guidelines for writing for transnational audiences

Write Clearly

Localize your writing

Account for Visual and auditory Perceptions

Chapter 7 : Organizing and Drafting Documents

Pre-drafting Strategies

Confirm your purpose

Analyze you audience

Gather you Information

Develop Ideas about the Information

Organizing your information

Outline you important ideas

Writing the Draft

Nonlinear Process

Drafting the Body

Drafting the conclusion

Drafting the Intro

Electronic Templates and wizards

Creating Outline: (HTW p. 363)

Writing a Draft (HTW p.569)

Planning Layout & design (HTW p.566)

Audience (HTW p.42)

Global Graphics (HTW p. 230)