Chapter 6: Key Concepts

1. Web Portals

1.1. Nielsen NetRatings

1.2. Advertising-Supported

1.3. Mixed-revenue

1.4. Intranet Portals

2. Building Long-Term Customer Relationships

2.1. Blogs

2.2. Wikis

2.3. Forums

2.4. Facebook

2.5. Friendster

3. Types of Auctions

3.1. English (Ascending Price)

3.1.1. Yankee Auction

3.2. Dutch (Descending Price)

3.3. Sealed-bid Auctions

3.3.1. First-Price

3.3.2. Second Price

3.4. Open-Outcry Double

3.5. Sealed-Bid Double

3.6. Reverse (Seller-Bid)

4. Online Auctions

4.1. C2C

4.1.1. Amazon Auctions

4.1.2. Ebay.ca

4.1.3. TRUSTe

4.1.4. Escrow.com

4.1.5. EDeposit.com

4.2. C2B

4.2.1. Priceline.com

4.2.2. CruiseCompete.com

4.3. B2B

4.3.1. Liquidation brokers

4.3.2. Ingram Micro

4.4. B2C

4.4.1. Amazon Webstore

4.4.2. Ebay stores

4.4.3. Overstock Auctions

4.4.4. Yahoo Merchant

4.5. Resources

4.5.1. AuctionsBytes.com

4.5.2. AuctionGuide.com

4.5.3. mySimon.com

4.5.4. PriceWatch.com

4.5.5. Snipe Software