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Web Presence: Actor Goals by Mind Map: Web Presence: Actor
Goals
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Web Presence: Actor Goals

Visitors

Learn about SD to make a learning decision

Conduct research/learn about SelfDesign in general, Central Public Web Site

Conduct research/learn about specific SD programs, Central Public Web Site

View public conferences and dynamic community content, Central Public Web Site

Initiate contact or request follow up, Central Public Web Site

Connect with like-minded individuals

Register as a guest in order to participate, Central Public Web Site

Conferencing Features

Shop SD

Community Guests

Connect with like-minded individuals

Conferencing Features

Learn about SD to make a learning decision

Conduct research/learn about SelfDesign in general, Central Public Web Site

Conduct research/learn about specific SD programs, Central Public Web Site

View public conferences and dynamic community content, Central Public Web Site

Initiate contact or request follow up, Central Public Web Site

Manage subscriptions, Central Public Web Site

SD Operations

Support learners and families in their yearly learning journey

All Main Village Features

Improve performance, productivity and deepen fulfillment

Personal Productivity

Workgroup Collaboration Features

Dashboard Features

Communicate, build relationships, connect to community

Conferencing Features

Support the organization's day-to-day processes and operations

Workgroup Collaboration Features

Support the organization's day-to-day site maintenance and management needs

Web Admin

Access all aspects of SD in a seamless experience

Single platform or single sign-on to all platforms

Dashboard Features

LCs

Fulfill 100% of learning hours/reports for each accepted learner/per year

Early warning or notification system follow up on late or missing reports

Access a more robust collaborative interface for co-creating/managing learning reporting, Workgroup Collaboration Features

Support learners and families in their yearly learning journey

Improve performance, productivity and deepen fulfillment

Personal Productivity Features

Access on-the-job training, resources, knowledge, and support, Workgroup Collaboration Features

Access structured learning products, personal development service, training and support, Online Learning Products/Courses, Conferencing Features

Deliver the right kind of learning support to each learner at the right time, Workgroup Collaboration Features, Conferencing Features, Discovery and Recommendation Features

Share, reflect, gain support from peers and mentors

Participate in permissioned village conferences, Conferencing Features

Participate in workgroups/project sites, Workgroup Collaboration Features

Communicate, build relationships, connect to community

Dashboard Features

Conferencing Features

Access all aspects of SD in a seamless experience

Single platform or single sign-on to all platforms

Dashboard Features

Families (Parent/Learners)

Enrich learning experience for the whole family

Personalization and Discovery Features

Conferencing Features

Fulfill 100% of learning hours/reports for each learner/per year

Reminders or notifications of late or missing reports in advance of deadline, Dashboard Features

Access a more robust collaborative interface for co-creating/managing learning reporting, Workgroup Collaboration Features (custom configuration), Publishing Features

Communicate, build relationships, connect to community

Dashboard Features

Conferencing Features

Access all aspects of SD in a seamless experience

Single platform or single sign-on to all platforms

Dashboard Features

ETeam/Work Groups

Support learners and families in their yearly learning journey

All main village features

Improve communications, and connection with people

Publishing Features

Conferencing Features

Improve performance, productivity and deepen fulfillment

Personal Productivity

Dashboard Features

Steward the strategic growth of the organization

Workgroup collaboration

Provide support and mentorship for the people of the organization

Conferencing Features

Workgroup collaboration

Access all aspects of SD in a seamless experience

Single platform or single sign-on to all platforms

Dashboard Features

Program Operations (centres, circles)

Access the benefits and resources of being part of a global brand

Workgroup collaboration

Publishing Features

Conferencing Features

Communicate, build relationships, connect to community

Dashboard Features

Conferencing Features

Access all aspects of SD in a seamless experience

Single platform or single sign-on to all platforms

Dashboard Features

Support learners and families in their yearly learning journey

All Main Village Features

IT/Help Desk

Support the organization's systems

Web Admin Features

Provide reliable, timely service

Have well-tested systems that reduce recurring, avoidable errors (bugs)

Be able to prioritize and assign help desk tickets to the appropriate channel

Allow members to self serve when and where possible, Knowledge Base

Implement automated systems to support the orgs. objectives wherever feasible

Improve performance, productivity and deepen fulfillment

Personal Productivity

Dashboard Features