Chatter

1. http://www.salesforce.com/chatter/product-demo/

2. configuration

3. workflow examples

3.1. support cases

3.1.1. comments back and forth from different people

3.2. sales

3.3. site design and setup

3.3.1. add assets and specs to the record

3.3.2. create a thread with comments and questions

4. groups

4.1. ClientServices

4.2. SiteStandup

4.3. Sales

4.4. Marketing

4.5. Support

4.6. Third Line Support

5. Tips

6. use cases

6.1. collaboration with Salesforce Users (groups or individuals), related to Salesforce objects (tables or specific records)

6.2. get notified of updates on records you follow (e.g. contracts, site project)

6.3. discuss specific Salesforce objects

7. Links

7.1. http://www.salesforce.com/chatter/features/

7.2. http://www.salesforce.com/chatter/faq/