1. What is
1.1. Seeks out, develops and tests novel solutions to problems
1.1.1. Generate new & better ideas
1.1.2. Help move from abstract to concrete
1.1.3. Understand and improve idea before implementation
1.1.4. Engage a wide range of stakeholders to generate and validate ideas
1.1.5. Method useful thru whole design process
1.1.6. Method applied to design challenges at diff. scales, from small and tech to the large and complex
1.1.7. fail earlier and often, succeed sooner
2. What can be protyped
2.1. Relationships
2.1.1. Roles and links
2.2. Journeys and pathways
2.2.1. Storyboard
2.3. Objects and environments
2.4. Communications
3. Defining
3.1. Steps
3.1.1. Articulate experience (storyboard)
3.1.2. Integrate deisgn principles
3.1.3. Think thru various dimensions of service: journeys, cases, roles, touchpoints, etc.
3.1.4. Generate multiple options, dont go with the first thing that comes to your mind
3.1.5. Consolidate thinking around a small # of options or questions that you want to investigate through prototyping
3.2. Look at
3.2.1. Core functions
3.2.2. Key questions
4. What Is Not
4.1. Piloting
4.2. Time Intensive
4.3. Same every time
5. Practising
5.1. How to use
5.1.1. Seek out honest feedback
5.1.2. Be agile
5.1.3. Get people building on your idea
5.1.4. Share storyboard
5.1.5. Feedback to the group
6. Planning
6.1. Prototype map
6.1.1. Visually plot protyping activities and journey of your ideas testing.
6.2. Steps
6.2.1. Who needs to be involved?
6.2.2. When should it happen?
6.2.3. Who should be responsible?
6.2.4. What resources (time, money, tools) are needed?