1. Masters
1.1. Dashboard(Ref:Analytics)
1.1.1. Project Wise Call analytics
1.1.2. Engineer wise Call Analytics (C Vs O VS P)
1.1.3. Closed Calls Duration (Based on Hours)
1.1.4. Customer Wise Call Details (For us it is "Location)
1.1.5. Contract Wise Call Details (For us it is "Project")
1.2. User Details (Ref: Kommineni Employees)
1.2.1. New User (For us it is "Komineni Employees"
1.3. Project Details Ref: Customer Creation
1.3.1. New Project Creation
1.4. Customer Details Ref: Location Details
1.4.1. Create a Customer
1.5. Customer Contract Details Ref: Project Details
1.5.1. Contract based Sla
1.5.2. New Contract Details
1.5.2.1. Assigned contract details to customar
1.6. Vendor Detials
1.6.1. New Vendor Creation
1.7. Stock Details
1.7.1. Create Stock
1.8. Asset Details Ref : Asset Management &Ref: SLA management
1.8.1. New Project Verification Process
1.8.2. Asset Details Show
1.8.3. New Asset Details Creation
1.9. Customers Upload (Ref: Upload Customers list in Bulk)
1.10. Asset Upload (Ref: Upload Asset list in Bulk)
2. Incident Details
2.1. Incident Master
2.1.1. Ticket Raising & Assign to Employees by Call coordinator (Open ticket ,Close Ticket and Pending Status - only for tickets raising in Customer Care)
3. Customer Tickets
3.1. Customer Tickets Details Ref: via Customer portal raising complaints Details And ticket will Assign by Manager to his employees
3.2. Problem Types
3.2.1. Just a master list
4. Billing Details Ref:Accounts /Finances Management
4.1. AMC Billing Details
4.1.1. Create Billing Details (For AMC Billing)
5. Receipt Details
5.1. Receipt Details Show
5.1.1. New Receipt Details (No relation with Invoicing)
6. Reports
6.1. Date-Wise/Status-wise call Reports
6.2. Customer-Wise Call Reports
6.3. Engineer-wise Call Report
6.4. Contract Type-Wise Call Reports
6.5. Location-Wise Call Report
6.6. Customer Raised Tickets
6.7. Project Wise Call Reports
6.8. Spare Used Reports
6.9. Spare Stock Reports
7. Employee Login For Fresher
7.1. Masters
7.1.1. DashBoard
7.1.2. UserDetails
7.1.3. Project Details
7.1.4. Customer Details
7.1.5. Cutomer Contract Details
7.1.6. Vendor Details
7.1.7. Asset Details
7.1.8. StockDetails
7.1.9. Upload Customer
7.1.10. Asset Upload
7.2. Incident Master
7.2.1. Incident Details
7.2.1.1. Incident Details
7.3. Billing Details
7.3.1. Amc Billing Details
7.4. Reports
7.4.1. Date-Wise/Status-wise call Reports
7.4.2. Customer-Wise Call Reports
7.4.3. Engineer-wise Call Report
7.4.4. Customer raised tickets
7.4.5. Spare used report
7.4.6. Spare stock report
7.4.7. Project wise call report
7.4.8. Location-wise details
7.4.9. Contract Type-Wise Call Reports
8. Customer Login
8.1. My Details
8.1.1. Customer Profile (Location Wise)
8.2. My Tickets
8.2.1. Create a Ticket
8.2.2. Tickets History
8.3. Asset Details
9. Employee Login for Service Engineer(Bank)
9.1. Master
9.1.1. DashBoard
9.1.2. Project Details
9.1.3. Customer Details
9.1.4. Customer Contract Details
9.1.5. Vendor Details
9.1.6. Stock Details
9.1.7. Asset Details
9.1.8. Upload Customer
9.1.9. Asset Upload
9.2. Incident Details
9.2.1. Incident Details
9.3. Billing Details
9.3.1. Amc Billing Details
9.4. Receipt Details
9.4.1. Receipt Details
9.5. Reports
9.5.1. Date-Wise/Status-Wise Call Report
9.5.2. Customer-wise call report
9.5.3. Engineer wise call report
9.5.4. Contract Type-wise call report
9.5.5. Location Wise Call Report
9.5.6. Customer Raise Tickets
9.5.7. Project Wise call Report
9.5.8. Spare Used Report
9.5.9. Spare Stock Report
10. Service Engineer (Amc)
10.1. Masters
10.1.1. DashBoard
10.1.2. UserDetails
10.1.3. Project Details
10.1.4. Customer Details
10.1.5. Cutomer Contract Details
10.1.6. Vendor Details
10.1.7. Asset Details
10.1.8. StockDetails
10.1.9. Upload Customer
10.1.10. Asset Upload
10.2. Incident Details
10.2.1. Incident Details
10.2.1.1. Incident Details
10.3. Billing Details
10.3.1. Amc Billing Details
10.4. Reports
10.4.1. Date-Wise/Status-wise call Reports
10.4.2. Customer-Wise Call Reports
10.4.3. Engineer-wise Call Report
10.4.4. Contract Type-Wise Call Reports
10.4.5. Location-Wise Call Report
10.4.6. Customer Raised Tickets
10.4.7. Project Wise Call Reports
10.4.8. Spare Used Reports
10.4.9. Spare Stock Reports