1. About me
1.1. Lives in Fetsund, Near Oslo, Norway
1.2. Born Jan 3, 1967
1.3. Married
1.4. Email: [email protected]
1.5. Linkedin
1.5.1. http://www.linkedin.com/pub/lars-henrik-dahl/23/996/780
1.6. My resume in Norwegian
2. core competencies and skills
2.1. Professional
2.1.1. Broad expertise in Credit and Financing, sales and systems development
2.1.2. Experienced product manager, responsible for sales support, product development and launch, business process development and product customization
2.1.3. Two master degrees from BI Norwegian school of management, Master of Business Administration (1993) and Master of Management (2009)
2.2. Managerial
2.2.1. Fifteen years of personel management. Managing up to twentytwo employees
2.2.1.1. Project managers
2.2.1.2. Software developers
2.2.1.3. Case workers
2.2.2. Experience with value based leadership, Balanced scorecard, MBO, Key Performance Indices and Employee performance review
2.2.3. Eight years as a department manager with excellent results in sales and product development
2.2.4. Held several managerial positions in local government
2.3. Personal
2.3.1. Self motivated
2.3.2. Action oriented
2.3.3. Solution focused
2.3.4. A facilitator of communication across different fields of expertise
2.4. Languages
2.4.1. Norwegian
2.4.1.1. Native language
2.4.2. English
2.4.2.1. Fluent
2.4.3. German
2.4.3.1. Basic
2.4.4. French
2.4.4.1. Some
3. Hobbies and interests
3.1. Soccer referee, 20 years experience, top level: Div. 1
3.2. Golf
3.2.1. http://hakadalgolf.no/
3.3. My dog, Toffi
3.3.1. New node
4. Projects (Under Construction)
4.1. Manager
4.1.1. Product development
4.1.1.1. Customer insight: 2011
4.1.1.2. Financial factoring: 2009
4.1.1.2.1. Administrative tasks
4.1.1.2.2. Product development
4.1.1.2.3. System development
4.1.1.3. Billing: 2007
4.2. Participant
4.3. Consultant
5. Communication/collaboration maps (Under Construction)
6. Work Experience
6.1. Kredinor: 2001-present
6.1.1. Project-/programme manager: 2008-present
6.1.1.1. Responsibilities
6.1.1.1.1. Contract management
6.1.1.1.2. Sourcing
6.1.1.1.3. Project QA
6.1.1.1.4. Resource allocation
6.1.1.1.5. Business development
6.1.1.1.6. Portfolio management
6.1.1.1.7. Benefit/profit realization
6.1.1.1.8. Business process optimization
6.1.1.2. Project portfolio
6.1.1.2.1. Data Warehouse
6.1.1.2.2. Master Data management
6.1.1.2.3. Benefit/profit realization
6.1.1.2.4. Web portals
6.1.1.2.5. Call center application
6.1.1.2.6. Electronic document flow system
6.1.1.2.7. Business/New product development
6.1.1.3. Results achieved
6.1.1.3.1. On time delivery
6.1.1.3.2. On budget
6.1.1.3.3. Within original scope
6.1.1.3.4. Objectives accomplished
6.1.2. Department Manager: 2001-2008
6.1.2.1. Results
6.1.2.1.1. Revenues increased from 4,5 to 16 million NOK
6.1.2.1.2. 30 new accounts, lost only 5 in 8 years
6.1.2.1.3. Transaction volume increased from 450 000 to 2 500 000
6.1.2.1.4. Despite huge volume increase, labour costs only increased 80%
6.1.2.2. Responsibilities
6.1.2.2.1. Day to day operations
6.1.2.2.2. 16 Employees
6.1.2.2.3. Recruiting
6.1.2.2.4. Sales
6.1.2.2.5. Service level management
6.1.2.2.6. Product management
6.1.2.2.7. Process optimization
6.1.2.2.8. Profit center
6.1.3. Company website
6.1.3.1. www.kredinor.no
6.2. Oslo Kommune: 1997-2001
6.2.1. Manager, social welfare office
6.2.1.1. Results
6.2.1.1.1. Reduced costs from 22 to 16 million NOK
6.2.1.2. Responsibilities
6.2.1.2.1. Day to day operations
6.2.1.2.2. 22 Employees
6.2.1.2.3. Service level management
6.2.1.2.4. Recruiting
6.2.1.2.5. Cost center
6.3. Enebakk Kommune: 1994-1997
6.3.1. Assistant manager, social welfare office: 1997
6.3.1.1. Day to day operations
6.3.1.2. 5 Employees
6.3.1.2.1. Recption
6.3.1.2.2. Case workers
6.3.2. Manager, Mayors office: 1996-1997
6.3.2.1. Day to day operations
6.3.2.2. 2 Employees
6.3.3. Financial advisor: 1994-1996
6.4. Perrys Corner:
6.4.1. General manager
6.4.1.1. Day to day operations
6.4.1.2. Purchase
6.4.1.3. Marketing
6.4.1.4. 3 Employees
6.5. Linjegods as: 1985-1986
6.5.1. Office clerk
6.5.1.1. Customer service
6.5.1.2. Freight statistics
7. Education
7.1. BI Norwegian School of Management: Master of Management: 2006-2009
7.1.1. Innovation process management 2006 - 2007
7.1.1.1. Part of programme at University of California, Berkeley
7.1.1.2. Master Thesis: The innovation Process
7.1.2. Project management 2007 - 2008
7.1.2.1. Master Thesis: In search of a Project Culture
7.1.3. Value creating boards 2008 -2009
7.1.3.1. Master Thesis: The board of directors - Service or Control?
7.1.4. www.bi.no
7.2. BI Norwegian School of Management/ University of Florida, Gainesville, USA: Master of Business Administration: 1992-1993
7.2.1. Semester 1
7.2.1.1. Managerial finance
7.2.1.2. Industrial marketing
7.2.1.3. Creativity, Leadership and business strategy
7.2.1.4. Quantitative business analysis
7.2.2. Semester 2
7.2.2.1. University of Florida, Gainesville
7.2.2.1.1. New product development
7.2.2.1.2. International finance
7.2.2.1.3. Advanced account analysis
7.2.2.1.4. Futures and options
7.2.3. Semester 3
7.2.3.1. Master Thesis: Change Management
7.2.3.2. Legal, political and ethical issues
7.2.3.3. Strategic management
7.3. Oslo Handelshøyskole/ Handelsakademiet: Handelsøkonom/bachelor of business administration: 1987-1991
7.3.1. Thesis: Market planning
7.3.2. Specialization
7.3.2.1. International negotiations
7.3.2.2. Consumer behaviour
7.3.2.3. Tax law
7.4. Norwegian Army: 1986-1987
7.4.1. Drafted