Sistem Informasi Manajemen

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Sistem Informasi Manajemen by Mind Map: Sistem Informasi Manajemen

1. Information in business system today

1.1. Dimension of information system

1.1.1. Organizational dimension of information system

1.1.2. Perspective of information system

1.1.3. Contemporary approaches to information system

2. Global E-business and collaboration

2.1. Information technology enhances business process in two main ways

2.1.1. Increasing efficiency of existing processes

2.1.2. Enabiling entirely new processes that are capable of transforming the businesses

2.2. Transaction processing system

2.2.1. Perform and record daily routine transaction necessary to conduct business

2.3. Decision support system

2.3.1. Serve middle management

2.3.2. Support non-routine decision making

2.3.3. Often use external information as well from TPS and MIS

2.4. Business intelligence

2.4.1. Class of software applications

2.4.2. Analyze current and historical data to find patterns and trends and aid decision making

2.5. Executive support system

2.5.1. Support senior management

2.5.2. Address non-routine decisions

2.5.3. Incorporate data about external events

2.6. System from a constituency perspective

2.6.1. Transaction processing sytem

2.6.2. Management information system and decision-support system

2.6.3. Executive support system

2.7. Relationship of system to one another

2.7.1. TPS

2.7.2. ESS

2.7.3. Data may be exchanged between systems

2.8. Enterprise applications

2.8.1. System for linking the enterprise

2.8.2. Span functional areas

2.8.3. Execute business process across firm

2.9. Enterprise system

2.9.1. Collects data from different firm functions and stores data in single central data repository

2.10. Supply chain management (SCM)

2.10.1. Manage firm's relationship with suppliers

2.10.2. Share information about

2.11. Knowledge manajement system (KMS)

2.11.1. Support process for acquiring, creating, storing, distributing, applying, integrating knowledge

2.11.2. Collect internal knpwledge and experience within firm and make it available to employees

2.11.3. Link to external sources of knowledge

2.12. Alternative tools that increase integration and expedite the flow of information

2.12.1. Intranets

2.12.2. Extranets

3. Learning Objective

3.1. Organization and information system

3.2. Features of organizations

3.2.1. Organizational politics

3.2.2. Organizational Environment

3.2.3. Organizational Culture

3.3. Organizational Structure

3.4. How information system impact organization

3.4.1. Economic impacts

3.4.2. Behavioral impacts

3.4.3. The internet and organizations

3.5. Impact of system design & implementation

3.6. Value chain

3.6.1. Business value chain model

4. The digital firm: Electronic business and electronic commerce

4.1. Categories of electronic commerce

4.1.1. Business to customer (B2C)

4.1.1.1. Advantages of E-commerce

4.1.1.2. The benefits of disintermediation to the consumer

4.1.1.3. Interactive marketing and personalization

4.1.1.4. Website visitoring tracking

4.1.1.5. Web personalization

4.1.1.6. Collaborative filltering

4.1.1.7. Customer self service

4.1.2. Business to business (B2B)

4.1.2.1. Electronic data interchange (EDI)

4.1.2.2. Net marketplace

4.1.2.3. A private industrial network

4.1.2.4. A net marketplace

4.1.2.5. Electronic commerce payment systems

4.1.2.6. How intranets support electronic business

4.1.3. Consumer to consumer (C2C)

5. IT Infrastructure

5.1. Technology drivers of infrastructure evolution

5.2. Declining communication costs and the internet

5.3. IT infrastructure has 7 main components

5.3.1. Computer hardware platforms

5.3.2. Computer software platforms

5.3.3. Data management and storage

5.3.4. Networking/telecomunications platforms

5.3.5. Internet platforms

5.3.6. Consulting and system integration services

5.4. Making wise infrastructure investments

5.5. Competitive forces model for IT infrastructure investment

6. Managing data resources

6.1. Objectives

6.2. Virgin mobile australia case

6.2.1. Solution

6.2.2. Challange

6.3. Organizing data in a traditional file environment

6.3.1. File organization terms and concept

6.3.2. Problems with the traditional file environment

6.4. The database approach to data management

6.4.1. Database management system (DBMS)

6.4.2. The contemporary database environment

6.4.3. Hierarchical and network DBMS

6.5. Creating a database environment

6.5.1. Designing databases

6.5.2. An unnormalized relation for order

6.5.3. Normalized tables created from order

6.5.4. An entity relationship diagram

6.5.5. Distributing database

6.6. Database trends

6.6.1. Multidimensional data analysis

6.6.2. Data warehousing and data mining

6.6.3. Database and the web

6.7. Management opportunities, challenges, and solutions

6.7.1. Key organizational elements in the database environment

7. Ethical and social issues in the digital firm

7.1. Understanding ethical and social issues related to systems

7.1.1. A new legal and social environment

7.1.2. Ethics

7.1.3. A model for thinking about ethical, social, and political issues

7.1.4. Five moral dimensions of the information age

7.1.5. Key technology trends that raise ethical issues

7.2. Ethics in an information society

7.2.1. Basic concept: responbility, accountability, and liability

7.2.2. Ethical analysis

7.2.3. Candidate ethical principles

7.2.4. Professional codes of conduct

7.2.5. Ethics coedes for IT professionals

7.2.6. Some real world IT ethical dilemmas

7.3. The moral dimensions of information system

7.3.1. Information rights: Privacy and freedom in the internet age

7.3.2. U.S federal privacy laws

7.3.3. The fair information practices doctrine

7.3.4. Internet challenges to privacy

7.3.5. Two models of providing web privacy

7.3.5.1. U.S opt-out model

7.3.5.2. European opt-in model

7.3.6. Technical solutions

7.3.7. Ethical issues

7.3.8. Property rights: Intellectual property

7.3.9. Challenges to intelectual property rights

7.3.10. IT: accountability, liability, and control

7.3.11. Health risk: RSI, CVS and technostress

8. Aplikasi sistem utama di era digital

8.1. Sistem perusahaan

8.2. Enterprise software

8.3. Sistem manajemen rantai pasokan( Supply Chain Management )

8.4. Informasi dan manajemen rantai pasok

8.5. Kemampuan CRM

8.6. Internet dengan aplikasi

8.7. Tantangan dan kesempatan baru

8.8. Memperluas cakupan software perusahaan

9. Etika dan keamanan dalam sistem informasi

9.1. Tujuan etika dan keamanan dalam sistem informasi

9.1.1. Privasi

9.1.2. Akurasi

9.1.3. Properti

9.2. Hak cipta

9.3. Paten

9.4. Hukum rahasia pedagang

9.5. Aksebilitas informasi

9.5.1. Virus

9.5.2. Worm

9.5.3. Trojan horse

9.5.4. Hoax

9.6. Pengendalian sistem informasi

9.6.1. Kontrol administrasi

9.6.2. Kontrol pengembangan dan pemeliharaan sistem

9.6.3. Kontrol operasi

9.6.4. Kontrol aplikasi

9.7. Kejahatan komputer

9.8. Keamanan komputer

10. Managing knowledge and collaboration

10.1. Important dimensions of knowledge

10.2. Organizational learning

10.3. The knowledge management value chain

10.4. Major types of knowledge management system

10.5. An enterprise content management system

10.6. An enterprise knowledge network system

10.7. Requirements of knowledge work system

10.8. Rules in an expert system

10.9. Inference engines in expert systems

10.10. How case based reasoning works

10.11. Fuzzy logic for temperature control

10.12. How a neural network works

10.13. The components of a genetic algerithm

10.14. Intelligent agents in P&G's supply chain network

11. Enhancing decision making for the digital firm

11.1. Business intelligence and decision support

11.2. Business decision making and the decision making process

11.3. System for decision support

11.4. Decision making in the real world

11.5. Trends in decision support and business intelligence

11.6. The difference between MIS and DSS

11.6.1. components DSS

11.6.2. Types of decision support systems

11.6.3. Business value of DSS

11.7. What is a GDSS?

11.7.1. Business value of GDSS

11.8. Executive support system and the digital firm

12. Pengendalian sistem informasi

12.1. 4 prinsip kehandalan sistem

12.1.1. ketersediaan

12.1.2. keamanan

12.1.3. dapat dipelihara

12.1.4. integritas

12.2. Tipe pengendalian sistem informasi

12.3. memasitikan bisnis terus berjalan

12.4. audit sistem informasi

12.5. acces control