1. Corporate Projects
1.1. Project List
1.1.1. Offical Documentation
1.1.2. Other Documentation
2. Opcion 1
2.1. Department Management
2.1.1. Department Strategy
2.1.2. Instructions, Policies and Standards
2.1.3. Process Model
2.1.4. Management Control
2.1.5. Structure Management
2.2. IT plan, Project plan
2.2.1. IT Portfolio Management
2.2.2. Program Management
2.2.3. IT Plan Management
2.2.4. Risk Management
2.2.5. Quality
2.3. On-Going Services
2.3.1. Customer Service Management
2.3.2. Incident Management
2.3.3. Problem Management
2.3.4. Change Requests Management
2.3.5. Configuration Management
2.3.6. IT Infrastructure Management
2.3.7. Operations
2.4. Projects, Integration and Releases
2.4.1. Project Management
2.4.2. Development, System maintenance
2.4.3. System Integration
2.4.4. Release Management
2.5. Architecture, Infrastructure
2.5.1. Operation/Development architecture management
2.5.2. Integration Architecture Management
2.6. HHRR, Assets, Financial
2.6.1. HHRR Management
2.6.2. Financial Management
2.6.3. Procurement & Hiring Management
2.6.4. Assets Management
2.7. Application Documentation
2.7.1. Application List
2.7.1.1. User Documentation
2.7.1.2. Technical Documentation
3. Opcion 2
3.1. Department Management
3.1.1. Department Strategy
3.1.2. Instructions, Policies and Standards
3.1.3. Process Model
3.1.4. Management Control
3.1.5. Structure Management
3.1.6. IT plan, Project plan
3.1.7. HHRR, Assets, Financial
3.2. On-Going Services
3.3. Projects, Integration and Releases
3.4. IT Architecture, Infrastructure
3.5. Application Documentation
3.5.1. Application List
3.5.1.1. User Documentation
3.5.1.2. Technical Documentation