1. Real-Time Management
1.1. A new process is implemented within the system such as "Pain Reassessment'" guidelines
1.1.1. Reports are ran on a monthly basis to measure performance on pain management
2. Wellness and Resilience
2.1. Staff feel the organization values their health, wellness and resililence
2.1.1. The organization offers discounts to gyms
2.1.2. the organization offers free mental health counseling for staff and their family memebers
2.1.3. the organization offers stress reducing classes such as reiki, yoga, message etc.
3. Daily Improvement
3.1. The Organization uses improvement science to identify, test and implement improvements to the system of processes
3.1.1. The unit implements a KPI ( Key Performance Indicator) Board to identify issues that could be improved upon as a team.
3.1.2. Pulse Survey is given by the organization to quickly assess staff engagement and joy in the workplace. It also indicates any improvement in JOy in the workplace.
4. Physical & Psychological Safety
4.1. Staff feel safe from physical harm
4.1.1. The proper PPE is available to protect staff from pathogens and infections
4.1.2. The proper lift and transfer equipment is available to safely transfer and ambulate patients while protecting staff from physical harm.
4.2. Staff feels safe to seek feedback, propose ideas, respectful interactions occur among staff
4.2.1. Management is accessible and approachable
4.2.2. Use failures as learning opportunities
4.2.3. Set boundaries about what is acceptable behaviors and hold each other accountable for violation
5. Choice and Autonomy
5.1. Staff feels like they have a say in process changes and improvements
5.1.1. present issues to shared governance or form a committee to allow staff to form solutions together
5.2. Staff has access to education for skills improvement and support to improve daily work
5.2.1. Management participates in shared governance meetings to help assist staff to the resources needed to improve kills and daily work.
6. Camaraderie and Teamwork
6.1. staff feels they are part of a team with mutual respect and support working toward a meaningful goal/outcome
6.1.1. Shared Governance lead by staff encouraging inclusiveness, listening to each other to form solutions to issues and build strong positive work realationships
7. Participative Management
7.1. Staff feel they have a safe space to talk about issues and concerns
7.1.1. Management listens to ALL staff concerns with no judgement.
7.2. Staff feel their manager is on their side and they are supported
7.2.1. They keep staff informed on changes to daily work and processes prior to implementation
8. Recognition and Rewards
8.1. Staff feels valued and recognized for contributions and accomplishments to the organization/unit
8.1.1. staff is rewarded with points to purchase items on employee recognition website
8.1.2. a team is awarded a "Star Award" for helping and supporting another department
9. Meaning and Purpose
9.1. staff believes in the mission and goals of the organization they work for.
9.1.1. an organization puts an emphasis on employee collectiveness and encourages conversations among employees
9.1.2. the organization regularly reviews their mission to assure they are living the mission that is still true to the organization as a whole, including the employees.