1. Problem #2: Some company allows patients to make medical claims only from polyclinics.
1.1. With this, they only tend to take MC and buy their medicine at polyclinics as they will have company's discounts and claims.
1.1.1. Can lead to longer waiting hours for other patients as well.
1.1.1.1. To solve this, the company can allow their employees to make medical claims from private clinics to avoid having longer waiting time.
2. Problem #3: Visiting the polyclinic at the wrong time
2.1. Patients tend to visit the polyclinic either early in the morning or in the afternoon.
2.1.1. This can cause longer waiting time/hours and can also cause inconvenience to other patients.
2.1.1.1. To solve this, the polyclinic should try and advise patients to take or register their queue number through an application, so that they can come to the polyclinic at their given timing.
2.1.1.1.1. They can wait at home to avoid disruption and avoid longer wait times.
3. Problem #1: Patients will get bored and impatient.
3.1. They aren't feeling well and just wanted to rest at home.
3.1.1. They will start becoming and behaving rudely towards the staffs, and the doctors.
3.1.1.1. To solve this, polyclinics can and should hire more doctors to attend to their patients rather than having them to wait long hours.