IdHub CX Ideas

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IdHub CX Ideas por Mind Map: IdHub CX Ideas

1. Ideas

1.1. being Indonesia Premium Product B2B Marketplace Global

2. marketplace platform

2.1. Dashboard tools to surfing product and convert to potential buyer in friendly website

2.1.1. website profile

2.1.1.1. Online Website Platform

2.1.2. product listed

2.1.2.1. Onboard Published Product

2.1.3. promotion listed

2.1.3.1. Space to Ads Placement

2.1.4. logistic information & tracking

2.1.4.1. Tracking available Shipment

2.1.4.2. Live Tracking Shipment

2.1.5. Online Transaction

2.1.5.1. Online Payment Gateway

2.1.6. affiliator sistemize

2.1.6.1. Affiliator Dashbord

2.1.6.2. Affiliator Log Data Services

2.1.6.3. Aff. Performance

2.1.7. Dispute sistem

2.1.7.1. Sistem Dispute Transaction

3. B2B Buyer Point Of View

3.1. B2B can surfing product based on their demand

3.1.1. product catalogue

3.1.1.1. Picture

3.1.1.2. Price range

3.1.1.3. Detail information

3.1.1.3.1. Production capacity

3.1.1.3.2. Nearest international port

3.1.1.3.3. Lab test

3.1.1.3.4. Legal Documentation

3.1.2. Search button

3.1.2.1. By product

3.1.2.2. By company

3.2. B2B buyer can chat with customer service to asking the product

3.2.1. CS Chat service

3.3. B2B buyer can tracking their product shipment

3.3.1. logisitc information

3.3.1.1. Estimated price

3.3.1.2. Estimated time arrival

3.3.1.3. Freight comparison

3.3.1.4. Destination port comparison

3.4. B2B Buyer can confirm the product specifications before shipment

3.4.1. Documentation attachment

3.4.1.1. Approved

3.4.1.2. Reject

3.4.1.3. Negotiate

3.5. B2B buyer can request sample of product

3.5.1. not request

3.5.2. request a sample

3.5.2.1. Picture attach

3.5.2.2. Send documentation proof

3.6. B2B Dispute Transaction Services

3.6.1. Dispute Services

4. Affiliator Point Of View

4.1. Profile Page Affiliator

4.1.1. Mini Profile

4.1.1.1. Name

4.1.1.2. Location

4.1.1.3. Contact Number

4.1.1.4. Affiliator unique code

4.1.1.5. Picture

4.1.1.6. Legal documentation

4.1.1.6.1. Ktp

4.1.1.6.2. Npwp

4.1.1.6.3. Certification

4.2. Referral Leads Activity

4.2.1. Referral buyer Product Status

4.2.1.1. Leads

4.2.1.1.1. potential leads

4.2.1.1.2. pending leads

4.2.1.2. Inquiry

4.2.1.2.1. buyer inq sent

4.2.1.2.2. Inq. product spec confirm

4.2.1.2.3. Need Sample / No

4.2.1.3. Quotation

4.2.1.3.1. Quotation deal

4.2.1.3.2. Quoation pending

4.2.1.4. Ready to shipment

4.2.1.4.1. Wait Pickup Logistic Services

4.2.1.4.2. Pickup by Logistic Services

4.2.1.5. Shipping Delivers

4.2.1.5.1. Shipping tracking

4.2.1.6. Delivered & done

4.2.1.6.1. Approved Transaction

4.2.1.6.2. Disputed Transcation

4.3. Performance Chart Information

4.3.1. Transaction Chart Information

4.3.1.1. Annual Referral Transaction Info

4.3.2. Aff. Discount Reward to B2B buyer Information

4.3.2.1. Interest Disc. Rate give to Referral Buyer

4.3.3. Aff. Reward Points

4.3.3.1. Interest Programs to Catch