employee feedback

1. collection

1.1. leverage existing feedback mechanisms

1.1.1. team one-on-ones

1.1.2. project retrospectives

1.1.3. praise posted in Teams

1.2. include formal & informal feedback

1.3. questionnaires/surveys

1.4. Cortana-like automated feedback capture?

1.5. feedback can be categorised to help with quantification

1.6. survey/ratings

1.7. staff to collect own feedback (i.e. have accountability for collecting & providing feedback)

2. tools/systems

2.1. would need to research!

2.2. from a quick google...

2.2.1. Lattice

2.2.2. Engagedly

2.3. something that works with Teams/EH/PW would be great!

3. make it valuable

3.1. linked to (performance based) reward & recognition initiatives

3.2. feedback is actioned/followed up

3.3. feedback about important issues (rather than nit-picking)

4. features

4.1. provide insights (individual/organisational)

4.1.1. identify organisational issues/blockers

4.1.2. linked to goals/objectives/OKRs

4.1.3. linked to L&D needs

4.1.4. accesses related data/metrics (e.g. billability)

4.2. easy to access & use (cloud/app)

4.3. regular/timely information

4.4. feedback at all levels

4.4.1. self appraisal e.g. skill ratings

4.4.2. 360 degree feedback

4.4.3. customer feedback

4.5. "baked into" everyday activities & interactions

5. engagement

5.1. provide staff training on giving & receiving feedback

5.2. ensure feedback is real-time & frequent

5.3. adopt intuitive tooling

5.4. social praise/shout outs

5.4.1. collect informal & formal feedback

5.5. gamification

5.6. reward giving feedback

6. questions

6.1. a good tool might provide a 'suite' of questions

6.2. retrospective style questions

6.3. involve the team in developing the questions & changing them over time