1. Second Stories
1.1. Tale of Two Stories. Cook, Woods & Miller (1998)
1.2. AcciMap
1.2.1. Svedung & Rasmussen (2002)
1.2.2. Goode et al. (2018)
1.3. Cognitive Safety Model
1.3.1. Nyce et al. (Multiple)
1.4. HF Debriefings
1.4.1. Klein in Dekker (2014)
1.5. FLA and LR, USFS. (2020)
1.6. High-risk sports (mountaineering/backcountry skiing)
1.7. Snook and complexity
2. Local (Bounded) Rationality
2.1. Perspectives on Human Error: Hindsight Biases and Local Rationality. Woods & Cook. (2000). https://www.researchgate.net/publication/251196331
2.1.1. Rasmussen (1986)
2.1.2. Newell (1982)
2.1.3. Woods et al. (1994)
2.2. Field Guide to Human Error (2014). Dekker. p.5-7.
2.3. Woods et al., 2010. Behind human error. pp.16-18
2.3.1. Simon, 1969. The sciences of the artificial.
2.3.2. Simon, 1957. Models of man (Social and rational).
2.3.3. Newell, 1982. The knowledge level. Artificial Intelligence, 18, 87–127.
2.3.4. Not explicit but links with Klein, NDM & RPDM
2.4. Internal sense-making: what is important/relevant?
2.4.1. SA
2.4.1.1. Endsley (1995)
2.4.1.2. Flach (1995)
2.4.2. Decision-making models
2.4.2.1. Perceptual Cycle Model (PCM)
2.4.2.2. RPDM/NDM (Klein)
2.4.3. Sense-making
2.5. Importance of Context
2.5.1. Snowden (2002)
2.5.1.1. Hueristic #3
2.5.1.2. Stacy (2001)
2.6. Cognitive biases which impact learning
3. Learning
3.1. Quote: “If history repeats itself, and the unexpected always happens, how incapable must man be of learning from experience?”— George Bernard Shaw.
3.2. Individual Learning
3.2.1. Hollnagel (2011)
3.2.1.1. Three factors for learning
3.2.2. Flyvberg (2001)
3.2.2.1. 'Phronesis'
3.2.3. Individual Resilience
3.2.3.1. EuStress & Distress
3.2.4. Experience and Expertise
3.3. Organisational Learning
3.3.1. The Fifth Element. Senge
3.3.2. Organisational Resilient Performance
3.3.3. Drupsteen
3.3.4. Argyris and Schon
3.3.5. Small Organisations vs Large Organisations
3.3.6. ESReDA
3.4. Learning 'Culture'
4. Sharing Incidents
4.1. Just Culture
4.1.1. Govaarts
4.1.2. Dekker
4.1.3. Drupsteen
4.2. Psychological Safety
4.2.1. Edmondson
4.2.2. Clarke
4.3. Platforms/Outlets/Media
4.3.1. Reporting Systems
4.3.1.1. Reports
4.3.1.2. UPLOADS
4.3.1.3. CHIRP
4.3.1.4. Wildland Fire
4.3.1.5. French Rockclimbing
4.3.2. Social Media
4.3.2.1. Personal experience
4.3.2.2. Mlingwa Lund Thesis
4.3.3. Intra-Organisation Sharing
4.3.4. Inter-Organisation Sharing