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SLA

FV
Felien Van Oost
Comienza Ya. Es Gratis
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Mapas Mentales Similares Esbozo del Mapa Mental
SLA por Mind Map: SLA

1. Part of a contract

2. between Business and service provider

3. Reference to KPI's

4. Key Performance Indicators

5. to define and measure progress toward organizational goals

6. Juridical material

7. Service providers don't like it

8. Service Level Agreement

9. Specification of the quality of the service

10. In case you're not happy