1. How to Find Information on Library Technologies (pp.25-37)
1.1. Why search for info?
1.1.1. General awareness
1.1.1.1. Trends
1.1.1.2. Development
1.1.2. Compare
1.1.2.1. Products
1.1.2.2. Services
1.1.3. Find
1.1.3.1. Products
1.1.3.2. Services
1.1.4. Support existing technologies
1.2. Answers to technical questions
1.2.1. Six types of info sources
1.2.1.1. 1 The Internet
1.2.1.1.1. Website
1.2.1.1.2. Blog
1.2.1.2. 2 Library/technology
1.2.1.2.1. Listserves
1.2.1.2.2. E-discussion groups
1.2.1.3. 3 Library & technology periodicals
1.2.1.4. 4 Continuing education
1.2.1.4.1. Webinars
1.2.1.4.2. Workshops
1.2.1.5. 5 Library & technology conferences
1.2.1.5.1. Vendor exhibits
1.2.1.5.2. Trade shows
1.2.1.6. 6 Visiting libraries that have implemented similar technologies
1.2.1.6.1. Library visits
1.2.1.6.2. Virtual visits
2. Applications
2.1. Back of House
2.1.1. Staff Continuing Education
2.1.1.1. Use technology
2.1.1.2. Select technology
2.1.1.3. Repair technology
2.1.1.4. Staff tech education materials
2.2. Front of House
2.2.1. Dedicated Staff
2.2.2. Workshops
2.2.3. Lib-Guides
2.2.4. Patron tech assistance
3. Evaluating, Buying and Implementing Technology (pp. 45-52)
3.1. Selection
3.1.1. Identify Technology Needs
3.1.1.1. Staff Observation
3.1.1.2. Patron Request
3.1.1.3. Surverys
3.1.2. Evaluate Technology
3.1.2.1. Assess the technology
3.1.2.1.1. Meet the need?
3.1.2.1.2. Close to obsolescence?
3.1.2.1.3. Durable?
3.1.2.1.4. Fit the space?
3.1.2.2. Assess implications
3.1.2.2.1. Training needed?
3.1.2.2.2. Local support?
3.1.2.2.3. Maintenance/upgrading?
3.1.2.3. Compare technologies
3.1.2.3.1. Price comparison?
3.1.2.3.2. Best way to provide service?
3.1.3. Buying Guides & Tips
3.1.3.1. Test Drive
3.1.3.2. Compare models & technologies
3.1.3.3. Know when to buy
3.1.3.4. Caveat Emptor tech myths
3.2. Acquisition
3.2.1. Purchasing Process
3.2.1.1. Request for Proposal
3.2.1.2. Intention to Negotiate
3.2.1.3. Price comparison
3.2.2. Implementation
3.2.2.1. Installation
3.2.2.2. Training
3.2.2.3. Marketing
3.2.2.4. Launch
3.2.2.5. Assessment