ALERTS overview

1. Security Alerts

2. Marketing/Customer

2.1. Change in personal information

2.2. Mandate added

2.3. Anniversary mail

2.4. Welcome mail

2.4.1. new client registration process completed

3. Investment

4. Card

5. Loans

6. Accounts

7. Payments

8. Personal and Private banking

9. Personal Finance Management

10. Insurance

11. (Online) sales

11.1. reminders & confirmations for all online sales flows

12. Other - general Branch/Agency/Personal

12.1. Appointment conformation

12.1.1. Ik weet dat bij andere diensten er al wordt gewerkt met het versturen van SMS voor het onderschrijven van een contract (verzekeringen-geheim code van bankkaart,…).

12.2. Appointment reminder

12.3. Your new credit card has arrived (can be geolocated)

12.4. Your mortgage proposal is now ready for your meeting at 15 pm in your agency mechelse steenweg 54

12.5. Birthday mail

12.6. Xmas mail

12.7. A new message has arrived in inbox

12.7.1. frequency

12.8. A new document arrived in the ING document center

12.9. Missing documents/info

12.9.1. We are missing a certain document and would like you to bring it to the agency

13. Private Individuals