Netiquette and civility in the online classroompor Andrew Herrick
1. introduction: define online netiquette and Civility introduce topics for two following paragraphs (1.the importance online netiquette and civility 2. the effects if not used properly) end with thesis statement: "To fully reach your potential as an online student one must first understand and netiquette and civility."
2. paragraph 1: the importance of online netiquette.