GSA
por Kay Jani
1. Schedule C Charges
1.1. Exhibit C-1 Financial Responsibility Matrix
1.2. Exhibit C-4 Ahold Fiscal Calendar
1.3. Exhibit C-5 Transition Charges
1.4. Exhibit C-6 Recource Unit Definitions
1.5. Exhibit C-7 HP Rate Card
1.5.1. Exhibit C-7-1 Rate Card
1.5.2. Exhibit C-7-2 App Maint Rate Card
1.6. Exhibit C-8 Calculation Examples
1.7. Exhibit C-9 Project Labor Rates
1.8. Exhibit C-10 Termination Charges
1.9. Exhibit C-11 ECA
1.10. Exhibit C-12 Benchmarking
1.11. Exhibit C-13 Joint Cost Optimization
1.12. US Exhibit C-14 Pro Forma Invoice Est P1
1.13. NL Exhibit C-14 Pro Forma Invoice Est P1
1.14. Exhibit C-15 Min Rev Commitment
1.15. Exhibit C-16 Services Pricing
2. Schedule E Disengagement Assistance
3. Schedule F Business Associate Terms
4. Schedule H Refresh
5. Schedule I Ahold Third Party Service Contracts
6. Schedule J Works
6.1. Exhibit J-1US Arena Supported Applications
6.2. Exhibit J-2 US Arena Supported App That are Ahold Licensed SW
6.3. Exhibit J-3 AH Licensed SW
6.4. Exhibit J-4 HP Owned Works
6.5. Exhibit J-5 NL Arena End User Compute SW
6.6. Exhibit J6-J7 Ahold Europe Apps & Middleware Products
7. Schedule K Ahold Facilities
7.1. Exhibit K-1 Ahold Facilities
8. Schedule L Governance
9. Schedule A Services
9.1. Exhibit A-1 Scope Model
9.2. Exhibit A-3 Process Definitions
9.3. Exhibit A-4 Element Definitions
9.4. Exhibit A-5 Interaction Models
9.5. Exhibit A-6 Solution Characteristics
9.5.1. Exhibit A-6-1 Application Services
9.5.2. Exhibit A-6-2 Technology Roadmap and Standards
9.5.3. Exhibit A-6-3 End User Services
9.5.4. Exhibit A-6-4 Housing (DC Facilities)
9.5.5. Exhibit A-6-5 Hosting (MR)
9.5.6. Exhibit A-6-6 Hosting (MF)
9.5.7. Exhibit A-6-7 Network
9.5.8. Exhibit A-6-8 Security
9.5.9. Exhibit A-6-9 Service Desk
9.5.10. Exhibit A-6-10 Service Management
9.5.11. Exhibit A-6-11 Disaster Recovery Plan
9.5.12. Exhibit A-6-12 Projects
9.5.13. Exhibit A-6-13 Invoice Process