Decrease equipment downtime by 10% during maintenance

1. Produce high-quality maintenance documentation

1.1. Include Detailed Book Outline with all removal and replacement procedures

1.2. List required tools needed to perform each R&R procedure

1.3. Simplify each step in a procedure (one action per step)

1.4. Include a figure for each step or one figure for a group of steps (figure must have applicable callouts)

2. Higher-quality hands-on training

2.1. Talk with SMEs to determine frequent repairable equipment

2.1.1. Create a Detailed Book Outline (DBO) of only equipment that is most often repaired

2.2. Use a blended-learning approach to training

2.2.1. eLearning modules

2.2.1.1. Level 1: Material that informs, rather than teach - Introductions - Safety

2.2.1.2. Level 2: Material that teaches - Equipment Description - Functional Specification - Theory of Operations

2.2.2. Instructor Led Training (ILT)

2.2.2.1. In class instruction (lecture)

2.2.2.1.1. Level 3: Material that instructs learners to perform a certain task - Preventive Maintenance - Removal and Replacement - Electrical Maintenance - Troubleshooting

2.2.2.2. Hands-on training (at equipment)

2.2.2.2.1. Demonstration

2.2.2.2.2. Performance

2.2.2.2.3. Evaluation

2.3. Limit class sizes

2.4. Deliver pre-test to determine any equipment that does not need additional training

2.5. Deliver post-test to evaluate learners and determine if training was successful