1. Work Motivation
1.1. Cognitive-based
1.1.1. - Expectancy theory
1.1.1.1. Motivation is viewed as a conscious choice
1.1.1.2. 3 key elements : Expectancy, Instrumentality, Valence
1.1.2. - Goal-setting theory
1.1.2.1. Specific, difficult and understood goals generally lead to higher performance
1.1.2.2. Keys to success : Level of difficulty and the clearness of goals
1.1.3. - Social learning theory
1.1.3.1. Self-efficacy
1.1.3.2. Major predictions of the theory is that expectations determine :
1.1.3.2.1. - Whether a behvaiour will be performed
1.1.3.2.2. - How much effort will be expended
1.1.3.2.3. - How long the behaviour will be performed
1.1.4. - Equity theory
1.1.4.1. Major assumptions
1.1.4.1.1. - If you are treated fairly, you will keep working well
1.1.4.1.2. - If you think you are being treated unfairly, you will change your behaviour in order to be treated fairly
1.2. Non cognitive-based
1.2.1. - Reinforcement theory
1.2.1.1. Behaviour modification
1.2.1.1.1. - Positive reinforcement
1.2.1.1.2. - Negative reinforcement
1.2.1.1.3. - Extinction
1.2.1.1.4. - Punishment
1.3. Need-based
1.3.1. - Maslow’s hierarchy of needs theory
1.3.2. - Alderfer’s existence, relatedness and growth (ERG) theory
1.3.3. - Herzberg’s two factor theory
2. Motivation
2.1. Psychological processes that cause the arousal, direction and persistence of voluntary actions that are goal-directed.
2.1.1. Motivation Characteristics
2.1.1.1. - Pertains to voluntary behaviour
2.1.1.2. - Focuses on processes affecting behaviour such as energising, direction, persistence of effort
2.1.1.3. - An individual phenomenon
3. Coworker Influence
3.1. - Norms
3.2. - Group dynamics
3.3. - Teamwork
3.4. - Control over outcomes
4. Organizational Influences
4.1. - Reward Structure
4.2. - Organizational culture
4.3. - Job design
5. Supervisor Characteristics
5.1. - Leadership
5.2. - Performance expectations
5.3. - Evaluation of efforts
6. Outcomes
6.1. Both expectancy theory & equity theory predict that employee perceptions of the outcomes they receive influences their performance of that behaviour.
6.1.1. - Personal outcomes
6.1.2. - Organizational outcomes
7. Forces that influence behaviour
7.1. External to the employee
7.1.1. - External environment
7.1.1.1. - Economic conditions
7.1.1.2. - Technological changes
7.1.1.3. - Labor market conditions
7.1.1.4. - Laws & regulations
7.1.1.5. - Labor unions
7.1.2. - Work environment
7.1.2.1. - Outcomes
7.1.2.2. - Supervision and leadership
7.1.2.3. - Organization
7.1.2.4. - Coworker
7.2. Within the employee
7.2.1. - Motivation
7.2.2. - Attitude
7.2.3. - Knowledge, Skills and Abilities (KSAs)