1. Back-office (Ola O./Przemek)
1.1. Internal IT
1.1.1. Tools
1.1.1.1. Working:
1.1.1.1.1. Tools Procurement
1.1.1.1.2. Tools Budget
1.1.1.1.3. Tools buy-out
1.1.2. Security
1.1.2.1. ISO
1.1.2.1.1. Working
1.1.2.2. Growth Support - client questions
1.1.3. SaaS Management
1.1.3.1. Working:
1.1.3.1.1. SaaS Audit
1.1.3.1.2. SaaS list
1.1.4. Tech Support
1.1.4.1. Working:
1.1.4.1.1. Process works good enough
1.1.4.2. Not working:
1.1.4.2.1. Retro on support cases
1.2. Administration
1.2.1. Documentation
1.2.1.1. Working:
1.2.1.1.1. Crucial processes are working good enough
1.2.1.1.2. Saldeo
1.2.1.1.3. Invoicing process
1.2.1.2. Not Working
1.2.1.2.1. Purchase Order Process
1.2.1.2.2. Contract storage process
1.2.2. Hard HR
1.2.2.1. Working:
1.2.2.1.1. External Hard HR Cooperation
1.2.2.2. Not working:
1.2.2.2.1. Enova
1.2.2.2.2. Controlling processes
1.2.3. Office Management
1.2.3.1. Working:
1.2.3.1.1. All basic processes
1.2.3.2. Not Working:
1.2.3.2.1. Not really startup offices
1.2.3.2.2. Hybrid work offices
1.2.3.3. Office procurement
2. Ops Internal (Filip)
2.1. Ops OKRs
2.2. Ops Team Meetings
2.3. Ops Organization
3. Revops v2
3.1. CRM
3.2. Marketing Automation
4. RevOps (Hasel/Kasia)
4.1. Pricing
4.1.1. New pricing proposal
4.1.2. Pricing test growth
4.1.3. Current clients Pricing plan
4.1.4. New Pricing 1st version implemented fully
4.2. CRM
4.2.1. Account-Based Data alignment
4.2.2. Dashboards
4.2.3. CRM Automations
4.2.4. Controlling
4.2.5. Segmentation
4.2.6. Data quality process
4.2.7. Scoring
4.2.8. CS Team CRM
4.3. Revenue Forecasting
4.3.1. Sales forecasting models
4.3.2. Weighted Pipeline
4.3.3. Conv/Sales file
4.3.4. Retro process
4.3.5. Automated forecasting
4.3.6. Customer Journey of the top deals
4.3.7. Internationalisation expansion analytics
4.4. Revenue Tech stack
4.4.1. Zapier
4.4.2. Marketing Files
4.4.3. Lead scraping tools
4.4.4. Jimminny
4.4.5. Other revenue tech stack
5. Operational excellence (Filip)
5.1. Processes
5.1.1. Strategic projects calendar
5.2. Meetings
5.2.1. 1on1 Meetings
5.2.2. Retrospective
5.2.3. OKRs
5.2.4. Metrics/KPI
5.3. Automations
5.3.1. Zapier
5.3.1.1. Multitenant architecture
5.3.1.2. Automations map
5.3.2. Automations across the company
5.4. Change Management
5.4.1. Professional Services
5.4.1.1. Gathering the information from all parties
5.4.1.2. New process proposal
5.4.1.3. Implementation
6. Strategy (Filip)
6.1. Mission/Vision
6.1.1. Mission
6.1.2. Vission
6.2. Strategy
6.2.1. Company strategy
6.2.1.1. Playing to win
6.2.1.1.1. Company
6.2.1.1.2. Areas
6.2.1.1.3. Team Strategy
6.2.1.2. archive
6.2.1.2.1. Blue ocean
6.2.1.2.2. Mision vision workshop
6.3. Strategy Execution
6.3.1. KPI/Metrics
6.3.1.1. North Star
6.3.1.2. Company Metrics/KPIs
6.3.1.3. Areas Metrics/KPIs
6.3.1.4. Team Metrics/KPIs
6.3.2. OKRs
6.3.3. Meetings/Communication
6.4. Benchmarking
6.4.1. Competitors Breakdown
6.4.1.1. ?
6.4.2. Team & Processes Benchmark
6.4.2.1. ?
6.4.3. Operations Community
6.4.3.1. Ops Stories
6.4.3.1.1. Topics:
6.4.3.1.2. Projects Peer to peer
6.4.3.1.3. Networking
6.5. Fundraising
6.5.1. Support
6.6. Strategic Partnerships
6.6.1. Fosway
6.6.2. Sales Partnerships
6.6.3. Consulting
6.6.4. Other
7. Data-driven company (Adam/Ola K.)
7.1. Reporting
7.1.1. Metrics & KPIs.
7.1.1.1. Team Files
7.1.1.1.1. Marketing
7.1.1.1.2. Customer Success
7.1.1.1.3. Operations
7.1.1.1.4. Product
7.1.1.1.5. Engineering
7.1.1.1.6. Growth
7.1.1.1.7. People
7.1.1.2. Board File
7.1.2. Investors reporting
7.1.2.1. Data Room 1.0
7.1.2.2. Financial model 1.0
7.1.2.3. Presentation /2months
7.1.2.4. "Live" Data room
7.1.2.5. Dashboards
7.2. Revenue Insights
7.2.1. Segmentation per size
7.2.2. Insights per source
7.2.3. Segmentation by industry
7.2.4. Insights based on Job position
7.3. Product/Tech Data insights
7.3.1. Product usage per client
7.3.2. Revenue per product
7.3.3. Cost vs Revenue