Existing Process

1. 7. Department

1.1. replies to additional question

2. 8. Corpcom/PXR

2.1. replies to client

3. Proposed Process

3.1. 1. Inquiry

3.2. 2. Segregating Committee

3.3. 3. Department

3.4. 4. Client

3.5. 5. Close

4. 1. Inquiries

4.1. Inquiries come in through facebook

5. 2. PXR/ Corpcom

5.1. Inquiries answered by pxr/corpcom

6. 3. Department

6.1. answers forwarded inquiries back to corpcom/pxr

7. 4. PXR/Corpcom

7.1. recieves replies and forwards to client

8. 5. Inquiries

8.1. in case of follow up or additional questions

8.2. in case of follow up or additional questions, pxr/ corpcom forwards reply to Department

9. 6. PXR/ Corpcom

9.1. forwards additional question to dept