Traction: Process
Dave Rothackerにより
1. By Dave Rothacker
2. Everyone follows
2.1. Create visual
2.2. Educate all
2.3. Manage it
3. Your Way
4. Documentation
4.1. Identify
4.1.1. HR
4.1.2. Marketing
4.1.3. Sales
4.1.4. Operations
4.1.5. Accounting
4.1.6. Customer retention