The Change Journey
holger nauheimerにより
1. Background
1.1. Complexity science
1.2. Management in times of uncertainty
1.3. Many change models
1.4. Need for engaging staff
2. The Map
2.1. 6 principles
2.2. 23 places
2.3. 4 questions per place
2.4. Process
2.5. Tools
3. Application
3.1. Small or large workshop
3.2. Dialogue
3.3. Design of a route
3.4. Action plan
3.5. Reiterations
4. Usability and Design
