Bad things
Robert Baldingerにより
1. Partner
1.1. Hard to find clients in long list or get overview
1.2. Log back up from client
2. GUI
2.1. Old look
2.2. Old technology
3. Automation
3.1. Can't visualize
3.2. Unable to use conditions
3.3. Can't trigger on
3.3.1. Account events
3.3.2. Web visits
4. Big corporations
4.1. One CRM, multiple accounts is problem
4.2. Can't use same account for large organizations with multiple countries/departments
4.2.1. No permission system
5. Web tracker
5.1. No anonymous trail to be identified
5.2. Too few methods to be identified
6. CRM
6.1. SalesForce
6.1.1. Hard to understand
6.2. SuperOffice
6.2.1. Hard to integrate
6.2.2. Can't preview leads before I take ownership (timeline)
6.3. General
6.3.1. No new CRM plugins
6.3.2. No custom field matching
6.3.3. No triggers from CRM
6.4. No lead scoring
7. Continuity
7.1. DCL on some places. Why not all?
8. Contacts
8.1. Can't de-dupe
9. SEARCH
9.1. Cant search in a good way
9.1.1. Especially Contacts!
10. Campaigns
10.1. Messy, hard to find/organize
11. Reporting
11.1. Can't compare over time
11.2. No big picture
11.3. Don't know quality of contact db
11.4. Can't use in PowerPoint
12. Components
12.1. Content editor
12.1.1. Can't clone/copy blocks
12.1.2. Customization problems
12.1.3. Hard to create templates from bought or new HTML
12.2. Landing pages
12.2.1. No forms
12.2.2. No way to identify contact except from mail
12.3. Forms
12.3.1. Old GUI, bad responsive
12.3.2. Easy to ruin results
12.3.3. Hard to integrate on web
12.3.4. Limited query types
12.3.5. Limited design possibilities
12.4. Email
12.4.1. Test send is hard
12.4.2. Send GUI is buggy
12.4.3. Checklist is badly executed