1. Categorizing the question according to the READ Scale.
1.1. Is the question categorized as simple?
1.1.1. Librarian should be able to answer question within limited time frame.
1.2. Is the question categorized as complex?
1.2.1. Research is needed, thus, additional time is needed. Librarian will not be able to provide a quick answer. Alert user.
2. Do you predict the question to be time-consuming or quick?
2.1. Time Consuming
2.1.1. Librarian will be unable to provide an answer within time frame. Research is required. Alert user.
2.2. Quick
2.2.1. Librarian should be able to answer user's question within time frame.
3. Do you predict the question to be specific (facts) or cross-disciplinary (analysis based)?
3.1. Specific
3.1.1. Librarian may be able to provide an answer within user's time frame.
3.2. Cross-Disciplinary
3.2.1. Research will be required. Librarian will not be able to provide an answer within the user's time frame. Alert user.
4. Do you predict the question to be single sourced or multi sourced?
4.1. Multisourced
4.1.1. Research required, librarian will be unable to provide answer within the user's time frame. Alert user.
4.2. Single sourced
4.2.1. Librarian should be able to provide an answer within the user's time frame.