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WEB 2.0 for business by Mind Map: WEB 2.0 for business
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WEB 2.0 for business


Online shops like amazon or kalahari can operate 24/7

increased productivity

Higher revenues


Users are able to interact with other users or change website content

Customer Feedback

Immediate customer feedback is possible

faster product development

More effective marketing

Audio and video

Audio and video has become an intricate part of the web.Businesses can use this to interact with customers on a more dynamic level

Enhanced communication

Social networking can be used to increase communication between employees from different branches

Video conference

Social networking

Reduced information search costs