TWC301 Reading Notes

by Andrea Shacklett

1. Chapter 3

1.1. Creating Documents

1.1.1. Word Processing

1.1.2. Presentation Software

1.1.3. Graphics and Imaging Software

1.1.4. Web-Authoring Software

1.1.5. Desktop Publishing Software

1.1.6. Help and E-Learning Tools

1.1.7. Single Source Programs

1.2. Communicating/Collaborating

1.2.1. The Internet

1.2.2. The WWW

1.2.3. E-mail

1.2.3.1. Ethics

1.2.4. Electonic Messaging

1.2.5. Videoconferencing

1.2.6. Groupware

2. Chapter 1

2.1. Audience

2.1.1. Consider audience needs to achieve purpose

2.1.1.1. New node

2.2. Research & Documentation

2.2.1. Discovery of information

2.3. Visuals

2.3.1. Use visuals to further illustrate your point

2.4. Design

2.4.1. Design and layout should help readers find information easily

2.5. Style

2.5.1. Formal vs. informal, etc...

3. Chapter 2

3.1. Workplace Problems vs. Rhetorical Problems

3.2. PSA

3.3. Audience

3.4. Ethos

3.5. Contexts and Constraints

3.6. Document Type

4. New node

5. Chapter 4

5.1. Ethical Choices

5.1.1. Planning, Research, Drafting

5.2. Rules vs. Laws

5.3. Questions for understanding ethical situation

5.4. Codes of ethics

5.5. Ethical Writer’s Checklist

6. Chapter 5

6.1. Transnational vs. Transcultural

6.2. Note differences:

6.3. Avoid Stereotypes

6.4. Address Ethical Issues

6.5. Understand Localization

6.6. Goals of Internalization

6.7. Globalization is nearly impossible

6.8. Embrace a good translator

7. Chapter 7

7.1. PSA!

7.2. Visuals

7.3. Front Matter

7.4. End Matter

7.5. Conclusion

7.6. Instroduction

7.7. Body

7.8. Templates

7.9. Strategize about Organization

7.10. Move on

7.11. Primary & Secondary Points

7.12. Ethics

7.13. Organizational Strategies

7.14. Outline