TWC301 Reading Notes
by Andrea Shacklett

1. Chapter 3
1.1. Creating Documents
1.1.1. Word Processing
1.1.2. Presentation Software
1.1.3. Graphics and Imaging Software
1.1.4. Web-Authoring Software
1.1.5. Desktop Publishing Software
1.1.6. Help and E-Learning Tools
1.1.7. Single Source Programs
1.2. Communicating/Collaborating
1.2.1. The Internet
1.2.2. The WWW
1.2.3. E-mail
1.2.3.1. Ethics
1.2.4. Electonic Messaging
1.2.5. Videoconferencing
1.2.6. Groupware
2. Chapter 1
2.1. Audience
2.1.1. Consider audience needs to achieve purpose
2.1.1.1. New node
2.2. Research & Documentation
2.2.1. Discovery of information
2.3. Visuals
2.3.1. Use visuals to further illustrate your point
2.4. Design
2.4.1. Design and layout should help readers find information easily
2.5. Style
2.5.1. Formal vs. informal, etc...
3. Chapter 2
3.1. Workplace Problems vs. Rhetorical Problems
3.2. PSA
3.3. Audience
3.4. Ethos
3.5. Contexts and Constraints
3.6. Document Type
4. New node
5. Chapter 4
5.1. Ethical Choices
5.1.1. Planning, Research, Drafting