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Technical Communication and Electronic Technologies
Technical & Professional Communication in the Workplace
Rhetoric and Technical Communication
Ethics and the Workplace Writer
§ What is my reason for writing this document? § Who is affected? § What authority do I have in conveying this information? § What are the ramifications for conveying information this way? § What responses is this document likely to invoke?
Ethics and Technology - Environmental Ethics
Technical Communication in a Transnational World
HB Pg 265: Be aware of how certain cultures communicate different types of messages; HB Pg 228: Total globalization isn't possible, you must consider cultural differences specific to your audience
Language, Technology, Education, Politics and Law, Economic, Religion, Translation
HB Pg 173: Avoid colloquial or casual language; Don't use slang
Organizing and Drafting Documents
Title, summary, definitions
Conclusion, troubleshooting, appendices,
Draft before introduction! Summary, predictions, recommendations
Purpose, scope, key terms
Pre-established format; wizards: interface that leads user through tasks. Limits creativity
No correct way to move from planning to finalizing; it's a non-linear process. (HB Pg. 569: Establish purpose, context, scope, research, and outline – transcribe into rough paragraphs)
§ Sequential – ordered, transitioned (HB Pg. 507: For writing instructions) § Chronological – Time lines, flow charts § Order of Importance – Depending on delivery method – increase or decrease importance § General/Specific - § Division – divide a whole idea into parts; use images § Classification - § Cause and Effect § Comparison and Contrast (HB Pg. 84: Helps audience understand a difficult or an unfamiliar subject by relating it to a simpler or more familiar one) § Spatial