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Soft Skills by Mind Map: Soft Skills

1. Communication

1.1. Being able to actively listen to others and articulate your ideas in writing and verbally to any audience in a way where you are heard and you achieve the goals you intended with that communication

1.2. English

1.2.1. Speaking

1.2.2. Writing

1.2.3. Listening

1.2.4. Reading

1.3. Presentation

1.3.1. Effectively presenting your work results and ideas formally to an audience that captivates their attention, engage their input, and motivates them to act in accordance to your desired outcome

1.4. Selling

1.4.1. Building buy-in to an idea, a decision, an action, a product, or a service. This is not just for people in sales

1.5. Negotiation

2. Teamwork

2.1. Being able to work effectively with anyone with different skill sets, personalities, work styles, or motivation level to achieve a better team result

2.2. Leadership

2.2.1. Defining and communicating vision and ideas that inspires others to follow with commitment and dedication

2.2.2. Motivating others

2.3. Interpersonal relationship

2.3.1. Effectively at building trust, finding common ground, having empathy, and ultimately building good relationships with people at work and in your network. This skill is closely related to Communication Skills. As Maya Angelou said “I have learned people will forget what you said. People will forget what you did, but people will never forget how you make them feel.”

2.4. Mentoring / coaching

2.4.1. Providing constructive wisdom, guidance, and/or feedback that can help others further their career development

2.5. Motivation

3. Management

3.1. Creating and motivating a high performing team with people of varied skills, personalities, motivations, and work styles

3.2. Meeting management

3.2.1. Leading a meeting to efficiently and effectively reach productive results. At least 50% of meetings today are a waste of time

3.3. Time Management

3.3.1. the process of organizing and planning how much time you spend on specific activities

3.4. Conflict management

3.5. Problem solving

4. EQ

4.1. Self-awareness

4.1.1. Knowing and understanding what drives, angers, motivates, embarrasses, frustrates, and inspires you. Being able to observe yourself objectively in a difficult situation and understand how your perceptions of yourself, others, and the situation are driving your actions

4.2. Resilience

4.2.1. Being able to bounce back after a disappointment or set back, big or small, and continue to move onward and upward

4.3. Stress management

4.3.1. Being able to stay healthy, calm, and balanced in any challenging situations. Knowing how to reduce your stress level will increase your productivity, prepare you for new challenges and supports your physical and emotional health, all of which you need for a fulfilling, successful career

4.4. Emotion regulation

4.4.1. Being able to manage your emotions, especially negative ones, at work (e.g. anger, frustration, embarrassment) so you can think clearly and objectively, and act accordingly

5. Personality

5.1. Growth mindset

5.1.1. Looking at any situation, especially difficult situations, as an opportunity for you to learn, grow, and change for the better. Focusing your attention on improving yourself instead of changing others or blaming anyone

5.2. Positive thinking

5.3. Creativity