Early Tool Access Training

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Early Tool Access Training by Mind Map: Early Tool Access Training

1. Portal V1

1.1. service.psu.edu

1.1.1. Access & Accounts

1.1.1.1. Access Account (Submit Incident)

1.1.1.2. UCS Quota Increase

1.1.1.3. Qualtrics (OVPCC)

1.1.1.4. Wireless (Submit Incident)

1.1.2. Communication & Collaboration

1.1.2.1. box

1.1.2.2. Penn State Email

1.1.2.3. UDrive File Storage

1.1.2.4. PASS

1.1.2.5. Sites at Penn State

1.1.2.6. Yammer

1.1.2.7. Listserv

1.1.2.8. Telephony

1.1.2.9. Wikispaces

1.1.2.10. VoiceThread

1.1.2.11. Meeting@Penn State

1.1.2.12. Video Conferencing

1.1.2.13. git.psu.edu

1.1.2.14. Audio Conferencing

1.1.2.15. Cable TV

1.1.2.16. Repository Management

1.1.2.17. CHAMPS

1.1.3. Teaching & Learning

1.1.3.1. Course Management System

1.1.3.2. ITS Computer Labs

1.1.3.3. Sites at Penn State

1.1.3.4. Technology Classroom Support

1.1.3.5. Accessibility Consulting

1.1.3.6. Technology Learning Assistants

1.1.3.7. TurnItIn

1.1.3.8. TLT Studio

1.1.4. Training & Support

1.1.4.1. ITS Printing Services

1.1.4.2. IT Training Services

1.1.4.3. Tech Tutors

1.1.4.4. Technology Classroom Support

1.1.4.5. Knowledge Commons Service Desk

1.1.4.6. Technology Learning Assistants

1.1.5. Security and Safety

1.1.5.1. PSUAlert

1.1.5.2. Office of Information Security

1.1.6. Web and Media

1.1.6.1. Media Duplication Services

1.1.6.2. Media Services

1.1.6.3. Sites at Penn State

1.1.6.4. Portfolios at Penn State

1.1.7. User Computing

1.1.7.1. ITS Computer Labs

1.1.7.2. ITS Printing Services

1.1.7.3. Software at Penn State

1.1.7.4. Media Duplication Services

1.1.7.5. Wireless Network Access

1.1.7.6. Tivoli Storage Manger

1.1.8. Administrative and Business

1.1.8.1. Data Warehouse

1.1.8.2. Institutional Insight (iTwo)

1.1.8.3. Document Imaging

1.1.8.4. Accessibility Consulting

1.1.8.5. Faculty Support Systems

1.1.8.6. Student Information Systems

1.1.8.7. LionPATH

1.1.8.8. Financial IT Reporting (FIT)

1.1.8.9. Human Resources

1.1.9. Infrastructure

1.1.9.1. VM Hosting

1.1.9.2. git.psu.edu

1.1.9.3. Tivoli Storage Manager

1.1.9.4. Penn State Data Centers

1.1.9.5. Software Asset Management

1.1.9.6. Generalized Interface

1.1.10. Auxiliary Systems

1.1.10.1. Physical Facilities

2. IM

2.1. Routing

2.1.1. BigFix

2.1.1.1. Systems Management @ Penn State

2.1.2. UCS/Webmail

2.1.2.1. Penn State Email

2.1.3. Docfinity

2.1.3.1. Document Imaging

2.1.4. eDDS

2.1.4.1. Electronic Document Distribution System

2.1.5. Access Domain

2.1.5.1. Active Directory Domain Services

2.1.6. Identity Services

2.1.6.1. Access Accounts

2.1.7. IBIS/ISIS Printing

2.1.7.1. AIS Mainframe Printing

2.1.8. Canvas / Angel

2.1.8.1. Course Management System

2.1.9. Turnitin

2.1.9.1. Turnitin

2.1.10. Network-TNS-Wireless

2.1.10.1. ITS-DCS-Operations

2.1.11. Network-TNS LAN

2.1.11.1. Enterprise Network

2.1.11.1.1. Incident

2.1.12. IBIS

2.1.12.1. Human Resources and Payroll Systems

2.1.13. LionPATH/ISIS

2.1.13.1. LionPath

2.1.14. 2FA

2.1.14.1. Multifactor Authentication

2.1.15. WebApps

2.1.15.1. Remote Access Services

2.1.16. Box

2.1.16.1. Box at Penn State

2.1.17. Telephony

2.1.17.1. Telephony Systems

2.1.18. CLM

2.1.18.1. Cooperative Lab Management

2.1.19. TSM

2.1.19.1. TSM Product and Service Support

2.1.20. VM Hosting

2.1.20.1. VM Hosting

2.1.21. Identity Finder

2.1.21.1. Data Loss Prevention

2.1.22. Access Accounts

2.1.22.1. Access Accounts

2.1.23. PASS

2.1.23.1. Penn State Access Account Storage Space (PASS)

3. Portal V2