The Roost Property Management Group

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The Roost Property Management Group af Mind Map: The Roost Property Management Group

1. Vacancies

1.1. Rehab/Renovate

1.1.1. Paint

1.1.2. Carpet Cleaning/Replacement

1.2. Marketing/Advertising

1.2.1. Apartments.com: Apartments and Homes for Rent

1.2.2. Apartments for Rent - Apartment Finder | Rent.com

1.2.3. craigslist: toledo, OH jobs, apartments, for sale, services, community, and events

1.3. Tenant Screening Screenings - FABCO

1.3.1. Credit History

1.3.2. Employment/Income Verification

1.3.3. Rental History

1.3.4. Criminal History

1.3.4.1. Local

1.3.4.2. National

2. Maintenance

2.1. Contractor Work

2.1.1. Negotiation

2.1.2. Scheduling

2.1.3. Verification

2.2. Preferred Vendor List

2.2.1. Pre-Negotiated Rates/Discounts

2.3. Emergency Call Response

2.4. Preventative Maintenance

2.4.1. Smoke Detector/Carbon monoxide Detector Battery Replacement

2.4.2. HVAC Filters

3. Single Point of Contact

3.1. Rent Payments

3.2. Applications

3.3. Work Requests

3.4. Handle Complaints

4. Office

4.1. Lease Execution/Renewal

4.2. Phone Services

4.2.1. Maintenance Requests

4.2.2. Rental Inquiries

4.2.3. Tenant Isues

4.3. Communications

4.3.1. Policy Enforcement

4.3.2. Late Notices

4.3.3. 3-Day Notices

4.3.4. 45-Day Notices

4.4. Evictions

4.4.1. File Eviction

4.4.2. Attend Proceedings

4.4.3. No Cost to Owner

4.5. Mediate tenant disputes

4.6. File Organization

4.6.1. Delivery to Home/Office Available

4.7. Rent Collection

4.8. Vendor Payments

4.9. Legal Issues

4.10. Accounting/Bookkeeping

4.10.1. Owners can access Instant Reports via Buildium

4.10.1.1. Rent Roll

4.10.1.2. Balance Sheet

4.10.1.3. Income Statement

4.10.1.4. Property Statement

5. Professional Services

5.1. Business Group Memberships

5.1.1. NARPM

5.1.1.1. Join NARPM® - National Association of Residential Property Managers

5.1.1.1.1. What can NARPM® do for you?

5.1.2. BBB

5.1.2.1. BBB: Start with Trust® | United States | Better Business Bureau

5.1.3. Toledo Chamber of Commerce

5.1.3.1. Toledo Regional Chamber of Commerce | Toledo, OH

5.1.4. Bowling Green Chamber of Commerce

5.1.4.1. Bowling Green Chamber of Commerce

5.2. Social Media Presence

5.2.1. Google Reviews

5.2.2. Facebook

5.2.3. Yelp!

5.2.3.1. Yelp

5.2.4. Angie's List

5.2.4.1. Angie's List | Join for FREE to see 10 Million Verified Reviews

5.3. Referrals

5.3.1. Other client's tenants

5.3.1.1. Move up/down in rent/square footage

5.3.2. Applicants inquiring about other complexes with no vacancies

5.3.3. General inquiries about apartment availability

6. Specialty Clients

6.1. Investors

6.2. Out-of-town

6.3. Retirees

6.4. Homeowners Who Rent

6.4.1. HomeAway

6.4.2. AirBnB