Service Design

1. Design for Six Sigma

1.1. define

1.2. measure

1.3. analyze

1.4. design

1.5. verify

2. Design

2.1. service design

2.2. product design

2.3. space design

3. More about at www.team-kompetenz.de

4. ITIL V3

4.1. service strategy

4.2. service design

4.3. service transition

4.4. service operation

4.5. continual service improvement