Amazon - Coronavirus
af ADRIANA MORA CERVETTO
1. Challenges
1.1. Struggle to respond to increase in orders
1.1.1. Slowdown in deliveries
1.1.1.1. Uncertainty about faster processes
1.1.2. Important items are out of stock
2. Advantages
2.1. Increases in
2.1.1. Online grocery operation
2.1.2. Prime Video services
2.2. Customers have become more dependent on Amazon shipments
3. Revenue and Spending
3.1. Revenue increased 26%
3.2. Profits dropped $1.1 billion
3.3. Increase in expenses
3.3.1. Higher hourly wages
3.3.2. Additional janitors
3.3.3. Face masks for warehouse staff
3.3.4. New staff has been hired
4. COVID response
4.1. Internal development will cost $1 billion
4.2. It has already spent $600 million in COVID related costs
4.3. Possibly driving Amazon to report an operating loss
4.4. Expects to spend $4 billion as response
5. Workers complain for treatment
5.1. They will receive
5.1.1. Higher wages
5.1.2. Protective gear (face masks)