Soft skills

1. Listening skills 👂

1.1. Competitive listening

1.2. Passive listening

1.3. Active listening

2. Speaking skills 🗣️

2.1. Formal speaking

2.2. Informal speaking

3. Reading skills 📖

3.1. Rapid survey

3.2. Sampling

3.3. Skimming

3.4. Searching

3.5. Selecting

3.6. Studying

3.7. Close reading

3.8. Rapid reading

3.9. Speed reading

4. Writing skills 🖋️

4.1. Grammar rules

4.2. Focus on topic

5. Technical writing

5.1. Process of description/narration

5.2. Interpretation of diagram

5.3. E-mail etiquette