MANAGEMENT ROLES, FUNCTION AND SKILLS
af Rusydina Roslan
1. 7.1 IMPORTANCE OF MANAGEMENT
1.1. planning
1.2. organizing
1.3. leading
1.4. controlling
2. 7.6 TYPES OF MANAGERIAL SKILLS
2.1. interpersonal skills
2.2. technical skills
2.3. administrative skills
2.4. conceptual skils
2.5. decision- making skills
3. 7.5 CONTROLLING FUNCTION
3.1. steps in control cycle
3.1.1. 1. set strategic
3.1.2. 2. establish performance standards based on these goals
3.1.3. 3. initiate activities
3.1.4. 4. measure performance
4. the roles of management
4.1. managerial roles
4.2. interpersonal roles
4.3. informational roles
5. 7.2 PLANNING FUNCTION
5.1. strategic plans
5.1.1. 1. define mission, vision and values
5.1.2. 2. perform SWOT analysis
5.1.3. 3. develop forecasts
5.1.4. 4. analyze the competiton
5.1.5. 5. establish goals and objectives
5.1.6. 6. develop action plans
6. 7.3 ORGANIZING FUNCTION
6.1. the management pyramid
6.1.1. top managers
6.1.2. middle managers
6.1.3. first-line managers