1. system requirements
1.1. A system requirement is a characteristic or feature that must be included in an information system to satisfy business requirements and be acceptable to users.
2. technique used in fact finding
2.1. fact-finding is to gather data about project usability, costs, benefits, and schedules
2.2. Technique
2.2.1. Interviews: This involves meeting with individuals or groups who have information about the problem or opportunity. Interviews can be structured or unstructured and can be conducted in person, over the phone, or through email.
2.2.2. Questionnaires and surveys: These are used to gather information from a large number of people who may be geographically dispersed. Questionnaires can be administered electronically or on paper, and surveys can be conducted online or through email.
2.2.3. Observations: This technique involves watching and recording the activities of people or systems to understand how they work. Observations can be conducted in person or remotely, using cameras or other monitoring equipment.
2.2.4. Document analysis: This involves reviewing existing documents, such as reports, memos, and policies, to understand the problem or opportunity.
2.2.5. Joint Application Development (JAD): This involves bringing together key stakeholders, including users, managers, and IT professionals, to collaborate on the design of the solution.
2.2.6. Prototyping: This involves creating a working model of the system or solution to allow users to test and provide feedback on the design