Technical Specialist

1. Steps to Become a Technical Specialist

1.1. 1. Earn a Degree

1.2. 2. Choose a Specialty in Your Field

1.3. 3. Get an Entry-Level Position as a Technical Specialist

1.4. 4. Advance in Your Technical Specialist Career

1.5. 5. Continued Education for Your Technical Specialist Career Path

2. Top 2 Companies for Technical Specialist

2.1. IBM

2.2. Apple.inc

3. Skills

3.1. Customer Service

3.1.1. Demonstrated ability to manage information, and utilize exceptional customer service skills

3.1.2. Provided technical support to Customer Service by advising of correct policies/procedures to accurately and efficiently perform their job.

3.2. Technical Support

3.3. Patients

3.4. Project Management

3.5. Customer Satisfaction

3.6. C++

3.7. Azure

3.8. Pre Sales

3.9. Java

3.10. PowerPoint

3.11. Microsoft Teams

3.12. Enterprise Sales

4. Responsibilities

4.1. Evaluating technical programs.

4.2. Developing application designs and web pages.

4.3. Providing customer support for programs and applications.

4.4. Training customers and staff in best practices, applications, and programs.

4.5. Troubleshooting technical programs.

4.6. Finding ways to increase productivity and reduce expenses.

4.7. Learning about new products and technologies.

5. Qualifications

5.1. Bachelor’s degree in computer science

5.2. Bachelor’s degree in information technology

5.3. Bachelor’s degree in software engineering