Frigør det fulde potentiale i dine projekter.
Prøv MeisterTask gratis.
Har du ingen konto?
Tilmeld dig Gratis
Brows
Fremhævede Maps
Kategorier
Projektledelse
Forretning og mål
Menneskelige ressourcer
Brainstorming & Analyse
Marketing & Indhold
Uddannelse og noter
Underholdning
Fritid
Teknologi
Design
Opsummeringer
Andre
Sprog
English
Deutsch
Français
Español
Português
Nederlands
Dansk
Русский
日本語
Italiano
简体中文
한국어
Andet
Vis hele kortet
Kopier og rediger map
Kopier
Customer support
Andre
Vyshakh Nair
Følg
Kom i gang.
Det er Gratis
Tilmeld dig via Google
eller
tilmeld
med din email adresse
Lignende mindmaps
Mindmap-oversigt
Customer support
af
Vyshakh Nair
1. Traditional
1.1. The customer reach out when they have issues and has to wait occasionally
1.2. Customer to Service provided -one on one approach
1.2.1. New node
1.3. Outreach is limited
1.4. Not Beneficial for marketing
1.5. Awareness can be increased to a limited level
1.6. It requires a streamlined process compared to social customer care
1.7. Harder to assess the user opinion one by one
2. Social
2.1. The customers barely wait and can raise their concerns online instantly
2.2. Customer can serve themselves by looking at previously answered queries -Community based approach
2.3. Outreach is exponential comparatively
2.4. Beneficial for marketing
2.5. Great extend of awareness can be created
2.6. Lets the product team in sync with the tickets generated for the support team
2.7. Easier to measure the opinions about the brand
Kom i gang. Det er gratis!
Forbind med Google
eller
Tilmeld