1. 1. Be Proactive
1.1. Character Ethics
1.1.1. Underlying solutions
1.1.2. Primary and Long-term
1.1.3. Habit
1.1.3.1. Knowledge
1.1.3.2. Skill
1.1.3.3. Desire
1.1.4. Principle Centered Paradigm
1.1.4.1. Process
1.1.4.2. Fairness
1.1.4.3. Integrity
1.1.4.4. Human Dignity
1.1.4.5. Service
1.1.4.6. Quality
1.1.4.7. Potential
1.1.4.8. Growth and Change
1.1.4.9. Patience
1.1.4.10. Nurturance
1.1.4.11. Encouragements
1.2. Personality Ethics
1.2.1. Secondaryand short-term
1.2.2. Techniques
1.2.2.1. Quick Fixes
1.3. Maturity Continuum
1.3.1. Dependend
1.3.2. Independend
1.3.3. Interdependend
1.4. Freedom to choose
1.4.1. Stimulus
1.4.2. self-awareness
1.4.3. imagination
1.4.4. conscience
1.4.5. Independend will
1.4.6. Response
1.5. Paradigms
1.5.1. Objective reality
1.5.1.1. Territory
1.5.2. Subjective Reality
1.5.2.1. Map
1.5.2.1.1. Social Maps
1.6. Proactive
1.6.1. Inside-out (Be)
1.6.1.1. Circle of Influence
1.7. Reactive
1.7.1. Outside-in (have)
1.7.1.1. Circle of Concern
1.8. P/PC Balance
1.8.1. Production
1.8.1.1. Golden Eggs
1.8.2. Production Capability
1.8.2.1. Goose
1.9. The way we see is the Problem
1.9.1. Reactive
1.9.1.1. Blaming external forces
1.9.1.1.1. Problem - Circle of Concern
1.9.2. Proactive
1.9.2.1. Taking Responsibility
1.9.2.1.1. Solution - Circle of Influence
2. 2. Begin With The End In Mind
2.1. Basic Center
2.1.1. Security
2.1.2. Wisdom
2.1.3. Guidance
2.1.4. Power
2.2. Second Centers (maps)
2.2.1. Spouse
2.2.2. Family
2.2.3. Friend
2.2.4. Enemy
2.2.5. Work
2.2.6. Money
2.2.7. Pleasure
2.2.8. Religion
2.2.9. Posessions
2.3. Principle Centered
2.3.1. Taking all centers in consideration
2.3.2. Good Affirmation
2.3.2.1. Personal (I)
2.3.2.2. Positive (wisdom,love)
2.3.2.3. Past Tense (Response)
2.3.2.4. Emotional (satisfied)
2.3.2.5. Visual
2.4. Mission Statement
2.4.1. Roles
2.4.1.1. Goals
2.4.1.1.1. Values
2.4.2. Personal Unique
2.4.3. Values
2.4.4. Constitutions
2.4.5. Phylosophical Pillars
2.4.6. Organisational Lens
2.4.7. Involvement = Commitment
2.5. Mental First Creation
2.5.1. Leadership
2.6. Physical Second Creation
2.6.1. Management
3. 5. Seek To Understand
3.1. Listening Stages
3.1.1. Ignore
3.1.2. Pretending to Listen
3.1.3. Attentive Listening
3.1.3.1. Listen to content
3.1.3.2. Evaluate
3.1.3.3. Probe
3.1.3.4. Advice
3.1.3.4.1. Prescribe Autobiography
3.1.3.5. Interpret
3.1.3.5.1. Judge based on own frame
3.1.4. Empathic Listening
3.1.4.1. 1. Mimic
3.1.4.2. 2. Rephrase Content
3.1.4.3. 3. Reflect Feeling
3.1.4.3.1. Psychological Air
3.1.4.4. 4. Rephrase and Reflect
3.1.4.5. 5. Infruence - Transform
3.1.4.6. Greek
3.1.4.6.1. Ethos
3.1.4.6.2. Pathos
3.1.4.6.3. Logos
4. 7. Sharpen The SAW
4.1. Balance
4.1.1. Organisational
4.1.1.1. Economical (P)
4.1.1.2. How people are treated, Human Relations (E/S)
4.1.1.3. How people are developed, Talent, Recognistion (M)
4.1.1.4. Service, Meaning & Contribution (S)
4.1.2. Personal
4.1.2.1. Physical Dimension
4.1.2.2. Mental Dimension
4.1.2.3. Spiritual Dimension
4.1.2.4. Emotional/Social Dimension
4.1.3. Neglect Dimension
4.1.3.1. Restraining Force
4.2. Script Others
4.2.1. Be Social Mirror
4.2.2. Reflect others positively
4.2.3. Encourage
4.3. Upward Spiral
4.3.1. Commit
4.3.2. Learn
4.3.3. Do
5. 3. Put First Things First
5.1. Management
5.1.1. Generation 1
5.1.1.1. Argicultural Revolution
5.1.1.1.1. Notes
5.1.1.1.2. Energy
5.1.1.1.3. Checklist
5.1.1.1.4. Time
5.1.1.1.5. Recognition
5.1.2. Generation 2
5.1.2.1. Industrial Revolution
5.1.2.1.1. Calendars
5.1.2.1.2. Appointments
5.1.2.1.3. Schedule
5.1.2.1.4. Book Ahead
5.1.3. Generation 3
5.1.3.1. Informational Revolution
5.1.3.1.1. Time Managment
5.1.3.1.2. Comparing Relative Worth
5.1.3.1.3. Counter Productive
5.1.3.1.4. Restricted
5.1.3.1.5. Generation 1 + 2
5.1.4. Generation 4
5.1.4.1. Revolution of Values
5.1.4.1.1. Manage Self
5.1.4.1.2. P/PC Balance
5.1.4.1.3. Manage by Relationships
5.1.4.1.4. Priority Managment
5.2. Time Managment Matrix
5.2.1. Quadrant 1
5.2.1.1. Important and Urgent
5.2.1.1.1. Deadlines
5.2.1.1.2. Crisis
5.2.1.1.3. Pressing Problems
5.2.2. Quadrant 2
5.2.2.1. Important Not Urgent
5.2.2.1.1. Prevention
5.2.2.1.2. PC Activities
5.2.2.1.3. Planning
5.2.2.1.4. Creating Opportunities
5.2.2.1.5. Networking
5.2.3. Quadrant 3
5.2.3.1. Not Important and Urgent
5.2.3.1.1. Interruptions
5.2.3.1.2. Some Calls
5.2.3.1.3. Popular Activities
5.2.4. Quadrant 4
5.2.4.1. Not Important Not Urgent
5.2.4.1.1. Time Wasters
5.3. Quadrant 2 Tool
5.3.1. Week Planning
5.3.1.1. Coherent
5.3.1.2. Balanced
5.3.1.3. Q2 Focus
5.3.1.4. Flexible
5.3.1.5. Portable
5.3.2. Long Term
5.3.2.1. Mission Statement
5.3.2.2. Roles
5.3.2.3. Goals
5.3.3. Short Term
5.3.3.1. Roles
5.3.3.2. Goals
5.3.3.3. Plans
5.3.3.3.1. Schedule
5.3.3.3.2. Delegate
6. 4. Think Win/Win
6.1. Win/Win Character
6.1.1. Win/Win Relations
6.1.1.1. Win/Win Agreements
6.1.1.1.1. Systems & Processes
6.1.1.2. Buildinding Trust
6.1.1.3. Deposit Emotional Bank Account
6.2. Abundance Mentality
6.2.1. Fruit Habit 1,2,3
6.2.2. Scarcity Mentality
6.2.2.1. If You Win/ I Lose
6.2.2.2. Not enough for everybody
6.3. Managers Letters
6.3.1. For Employees
6.3.1.1. Consequences & Rewards
6.3.1.1.1. Financial
6.3.1.1.2. Physical
6.3.1.1.3. Opportunity
6.3.1.1.4. Responsability
6.4. Win/Win
6.4.1. Mutual Benefits
6.4.2. Mutual Commited
6.5. Win/Lose
6.5.1. Own Benefit
6.5.2. WInning against
6.6. Lose/Win
6.7. Lose/Lose
6.8. No Deal
6.8.1. No Mutual Agreement
6.9. Low Win/Win
6.10. Win
6.10.1. Courage
6.10.1.1. Golden Egg
6.10.1.1.1. P
6.11. Lose
6.11.1. Consideration
6.11.1.1. Welfare Others
6.11.1.1.1. PC
7. 6. Synergise
7.1. Creative Coorporation
7.1.1. Corporate Mission Statement
7.1.1.1. All Members Involved
7.1.2. Principle Centered Leadership
7.1.3. 1+1=+3
7.1.4. Out of comfort
7.1.4.1. Adventurous
7.1.4.2. Discovery
7.1.4.3. Creativity
7.1.4.4. With the end in mind but better
7.1.5. New Possibilities/Alternatives/Options
7.2. Difference is Value
7.2.1. New Paradigms (Maps)
7.2.2. 3th Alternatives
7.2.2.1. Mutual Agreement
7.3. Force Field Analysis
7.3.1. Restraining Forces
7.3.1.1. Negativity
7.3.1.1.1. politicking
7.3.1.1.2. Illogical
7.3.1.1.3. emotional
7.3.1.1.4. unconscious
7.3.1.1.5. social/psychological
7.3.1.1.6. Rivalry
7.3.1.2. Break
7.3.2. Driving Forces
7.3.2.1. Positivity
7.3.2.2. Gas
7.4. Nature is Synergistic
7.4.1. 2 Plants Together
7.4.1.1. Roots Comingle
7.4.1.2. Improve Quality Soil
7.5. Brain
7.5.1. Right Hemisphere
7.5.2. Left Hemisphere