![Mind Map: SMC](https://www.mindmeister.com/image/xlarge/1694523296/mind-map-smc.png)
1. reception area call
1.1. BUSINESS HOURS
1.1.1. # of rings?
1.1.1.1. auto attendant
1.1.1.1.1. 0 Operator ext # 1 Principal ext # 2 Asst Principal ext # 3 Cafeteria ext # 4 Nurse ext # 5 Custodian ext # 6 Transportation ext # 7 District Office ext # * Dial by Ext # Dial by Name (First Name/Last Name)
1.1.2. Default
1.1.2.1. receptionist
1.1.2.1.1. after 5 rings or busy
1.1.3. # of rings?
1.1.3.1. receptionist
1.1.3.1.1. no answer
1.2. AFTER HOURS
1.2.1. Default
1.2.1.1. auto attendant
1.2.1.1.1. 0 Operator ext # 1 Principal ext # 2 Asst Principal ext # 3 Cafeteria ext # 4 Nurse ext # 5 Custodian ext # 6 Transportation ext # 7 District Office ext # * Dial by Ext # Dial by Name (First Name/Last Name)
1.2.2. # of rings?
1.2.2.1. receptionist
1.2.2.1.1. no answer
1.2.3. # of rings?
1.2.3.1. receptionist
1.2.3.1.1. no answer