1. Rise 360 Real-Content "Soft-Skills" Courses
1.1. Content
1.1.1. Sent links to team
1.1.2. Can give Art. 360 login if needed
1.1.3. Automation competency model - skills needed (personal effectiveness) (workforce development)
1.1.4. Need for Soft Skills
1.1.4.1. may tie in to Digital Transformation
1.1.4.2. system integrators need soft skills
1.2. Pricing
1.2.1. Ethical to charge?
1.2.1.1. Give away?
1.2.2. Offer only to ISA paying customers/clients?
1.2.2.1. Let them select one or a series for free?
1.2.3. Competitive to Udemy
1.2.4. Pilot - with current customers (sales team connect value point (Charter Steel) (recordkeeping/files)
1.2.5. Subscription service?
1.2.5.1. ISA member benefit?
1.2.6. Leadership - available to the young professionals
1.2.7. Lead Generation - to promote the new project management course
1.2.7.1. Hunter Vegas should review
1.2.7.2. Ask Dalton - have Dalton reach out to Hunter?
1.3. Socializing accomplishments?
1.3.1. LinkedIn
1.3.2. LMS Certificate or Badge?
1.4. Market
1.4.1. Per MR - Not sure that we currently have a market to sell this.
1.4.2. May be similar to coastal courses
1.4.3. HR/Staff into our LMS
1.4.3.1. sells aid for showing their customers
1.5. Pilot
1.5.1. See if customers/members respond.
1.5.1.1. If we only do one area - project management or to support a product that we sell.
1.6. ISA Introduction/Overview
1.6.1. Claire? President?
1.6.1.1. Use Synthesia
1.6.1.1.1. How this relates to Automation, etc.
1.7. Possible ISA Training Staff?
1.7.1. Add to LMS? and track it?
2. Publications alignment
2.1. Rise course?
2.2. Video author
2.3. New book/training combo
2.3.1. Steve Mustard
2.3.1.1. Pubs currently has a book in development on cybersecurity case studies (after the fact) (Due out Q4 2022). Develop Rise 360 course to help promote case studies and compliment IC32/33 (Risk Analysis).
2.3.1.1.1. Combine marketing. Product cost (book, royalty, course). Combo pricing? Buy now . . .
2.3.2. Mark Nixon
2.3.2.1. HMI - discusses multiple levels of HMI development (Due out next June)
3. Sales Team Recommendations
3.1. Analyzers
3.1.1. Currently being worked on by Bob Sherman and Amanda's team.
3.1.1.1. We need more plant floor type content.
3.1.1.1.1. Course development delays - Issues with Bob's health. Amanda can't look at this course until all cyber courses are updated (November 2022) but it would be next in line.
3.1.2. Process Operators
3.1.2.1. understanding SIS from a process operation standpoint - enough to do their jobs. Check out EC50CT modified to be more technician. Break down PABC into templates - needed for new engineer managers.
3.1.3. PABC
3.1.3.1. Break down PABC into templates - needed for new engineer managers. Reposition the targeting. MAJOR REVISION NEEDED or NEW CONTENT NEEDED. New to management bootcamp needed.
3.1.3.1.1. Ask Heidi about positing
3.1.4. See book by Nichols
3.1.4.1. https://www.isa.org/products/process-analyzer-systems-project-engineering-a-1
3.1.5. Recommendation: Put on hold until content/course is completed and reevaluate
3.2. Technician Templates
3.2.1. calibration, maintenance, motors, trouble shooting (could be different courses - could be a troubleshooting series)
3.2.1.1. Trouble-shooting Checklist of what I need to do. Approach the problem - take steps for testing. Different from current trouble-shooting class - that is a system.
3.2.1.1.1. Mark may have a lot of examples
3.2.2. Could blend well with Digital Transformation series
3.2.2.1. Discuss with Scott Sommer and Heidi
3.2.3. Case study? Teaser
3.2.3.1. Template shown as a video process?
3.2.3.1.1. Valve example
3.2.4. Subscription service? Library?
3.2.4.1. Ask Rick & Dalton. Is training going to be involved?
3.2.4.1.1. Per Liegh Intech is first. Check with Amanda - she had a conversation with Rick about it.
3.3. 62443-2-4 Certificate Program
3.3.1. service providers
3.3.1.1. Deloitte, KPMG, 1898
3.3.2. Thyron for Certificates
3.3.2.1. Also ask about current revisions of our cyber courses to see if they will include 2-4.
3.3.3. Competitors: Exida and TUV and UL have this
3.3.3.1. Should we? But they may already have market?
3.3.4. New training request for IEC 62443 2_4 ON HOLD until we have more data_.msg
3.3.5. Issue: This may not need to be part of the current certificate program as it may not be needed for all customers.
3.4. Water/Wastwater course recommendation from Jon (he has customers who might be willing to sponsor).
3.4.1. Boot camp specific for w/ww
3.4.2. Customize for specific w/ww examples
3.4.2.1. Don't have to reinvent the wheel. Use TTBC but customize.
3.4.3. Graham Nasby/Jack Davis are writing a book. Liegh does not recommend them for course development but we could use the book. ETA: When? Overdue - last year.
3.4.4. ROI - we do have a significant number of w/ww clients. They do a lot of training. 2nd biggest industry revenue for us. They are light on money - selling point -get as much done in as little time as possible.
3.4.4.1. Time for development may be reasonable since much of it is already done. Only customization needed.
3.4.5. Modular approach?
3.4.5.1. customization for clients on short portions
3.4.6. Abe Munoz as a possible instructor?
3.4.7. FW_ SANS NewsBites Vol_ 24 Num_ 58 _ White House Official_ EPA to Issue Cybersecurity Rule for Water Facilities.msg
4. ISA Europe
4.1. Input from Pieter & Bram
5. Competitor Research
5.1. Sans New Cyber Courses
5.1.1. Cloud Security Essentials (Cert GCLD)
5.1.2. Public Cloud Security: AES, Azure, and GCP (Cert: GPCS)
5.1.3. Cloud Penetration Testing (Cert GCPN)
5.2. Exida
5.2.1. IEC 62443 for Product Marketing, Sales, and Senior Leadership Training
5.2.2. IEC 62443 Cybersecurity for Integrators and Solution Providers
5.3. TUV
5.3.1. Cybersecurity in Automotive