ENTERPRISE 2.0 Andy McAfee at Dev Learn 09

1. Emergent

1.1. Internet trumps your intranet

1.2. self-assembled

1.3. self-organizing

2. Benefits

2.1. greater collaboration

2.2. CIA: wiki helps find the right people

3. Innovation

3.1. crowd sourcing

3.1.1. diversity of interests

3.1.2. enough eyeballs, all problems are shallow

3.2. build communities people want to join

3.3. expertise is emergent

3.3.1. question credentialism

4. Altruism

4.1. make it easy to help one another

4.1.1. New node

4.2. stop obsessing over risks (they're rare)

4.3. Tweeters help stranded Andy fix car

5. Intelligence

5.1. enable peer review

5.2. experiment with collective intelligence

5.3. prediction markets/wisdom of crowds

5.4. narrate your work

6. Process

6.1. unlike Taylor's one best way

6.2. minimize workflow

6.3. expose structure over time

6.4. don't lock in too early: NewPedia failed

7. Impact

7.1. McKinsey: 20% performance boost

7.2. not going back to business as usual