Excellence Model
da Stakeholder Map
1. Fundamental Concepts
1.1. Results Orientation
1.2. Customer Focus
1.3. Leadership and Constancy of Purpose
1.4. Management by Processes and Facts
1.5. People Development and Involvement
1.6. Continuous Learning, Innovation and Improvement
1.7. Partnership Development
1.8. Corporate Social Responsibility
2. Self-Assessment
2.1. Redefining Excellence
2.2. Tracking progress
3. ```
4. Crireria
4.1. Leadership
4.1.1. Setting Direction
4.1.2. Creating a Purpose and Values
4.1.3. Managing with Agility
4.1.4. Empowering and Involving People
4.2. Strategy
4.2.1. Developing Organizational Strategy
4.2.2. Deploying the Strategy
4.3. People
4.3.1. Developing a culture of Empowerment and Innovation
4.3.2. Managing, Developing, and Rewarding
4.4. Partnerships and Resources
4.4.1. Managing Partnerships and Resources
4.5. Process, Products, and Services
4.5.1. Designing, Managing, and Improving