ODR Use

1. What are some barriers to the use of online technology for mediation?

1.1. Computer Literacy

1.2. Language

1.3. no face to face interaction

1.3.1. can be too literal

1.4. Trust

1.4.1. How do you build rapport?

1.5. Confidentiality

1.6. Technology

1.7. Legality

1.8. technical difficulties

1.8.1. constantly changing software

1.9. no cohesive process

1.10. constantly changing

1.11. no jurisdiction

1.12. No access to non-verbal communication

1.12.1. meaning gets lost in translation

1.13. no security

1.13.1. No trust in the security provided

1.14. no filters

1.15. How do you keep parties engaged at the table and keep them at the table?

1.16. connected by being disconnected

2. What are some advantages to the use of online technology for mediation?

2.1. no face to face interaction

2.2. Instant connectivity

2.3. works across borders

2.4. Helps address power imbalances

2.5. faster results

2.6. Increased buy-in from younger generations

2.7. 24/7 access

2.8. creates common online culture

2.9. connected by being disconnected

3. My Node

3.1. Convenience

3.2. Cost

3.3. Normalizing anonymity

3.3.1. Address Power Imbalance