12.2 Passing on information

1. Decisions

1.1. Types

2. Reactions

2.1. Think about

2.1.1. Taking and receiving telephone messages

2.1.2. Telling colleagues what was discussed in meetings they didn`t attend

2.1.3. Giving feedback about discussions with customers or suppliers

3. Reported speech

3.1. Example

4. Grammar

4.1. I`m very busy

4.1.1. He said he was very busy

4.2. I have a copy

4.2.1. He said he had a copy

4.3. I can email it

4.3.1. He said he could email it

4.4. I`ll send it

4.4.1. He said he would send it

5. Useful Language

5.1. She promised to finish the report this week

5.2. He agreed to increase the budget by 10%

5.3. He said he was happy to attend and was keen to give a talk.

5.4. They refused to do the work because it was too dangerous