Front Desk

1. Maintenance: Something isn't properly working in their rooms

1.1. Recreation: Someone calls about pool services, or beach rentals

2. Bell Hop: Grocery runs, luggage carried from car to room and room to car, room changes

3. Spa: To book appointments or questions about spa amenities

4. Reservations (full service hotels)

5. Special events: Someone calls who wants to plan a wedding or if they have to set up for a convention

6. Housekeeping: someone needs more towels, etc

7. Food and beverages: If someone calls for room service or catering