Back-Office

1. Downscaling support services

1.1. Fundamental restructuring

1.2. Reducing use

1.3. Redesigning a process

2. Reducing use (25% of total savings)

2.1. Charge for extra services

2.2. Eliminate nonessential processes

3. Redesigning a process (35% of total savings)

3.1. Focus on most essential processes

3.2. Eliminate non essential steps

3.3. Automation CRM

4. Fundamental restructuring (40% of total savings)

4.1. Central headquarters for specific activities in order to save costs

4.2. Outsource