1. Project Documentation
1.1. Policies/Standards/Process/Procedures/Workflows
1.1.1. Create new or update existing
1.1.2. Get feedback from relevant personnel
1.1.3. Get signoff
1.1.4. Publish
1.1.5. Add to communication and training plan
2. Administration & Logistics
2.1. Travel
2.2. Production of goods & services
2.2.1. Activities to consider for production
2.3. Delivery of goods & services
2.3.1. Activities to consider for delivery
2.4. Consumption of goods & services
2.4.1. Activities to consider for consumption
3. Project Deadlines
3.1. Assigned deadlines that constrain the project timeline planning
4. Project Impact to Customers
4.1. Customer requirements for this specific segment of the market
4.1.1. Customer Insights
5. Project Risks Management
5.1. Identify the risks
5.2. Identify the probability of occurance
5.3. Identify the impact to the project
5.4. Score the risk
5.5. Prioritise the risks
5.6. Decide on response to the risks
5.7. Monitor and update the risks
5.8. Create risk management document
6. Project Quality Expectations
6.1. Set quality expectation during project kickoff meeting
6.2. Plan for quality
6.2.1. Ensure compliance to processes & procedures
6.2.2. Quality audit Requirements
6.2.3. Build quality into testing requirements
6.2.4. Perform quality checks & signoffs
7. Project Objectives
7.1. 1
7.1.1. objective 1
7.2. 2
7.2.1. objective 2
7.3. 3
7.3.1. objective 3
7.4. 4
7.4.1. objective 4
8. Project Mission
8.1. The purpose of this project is to ......
9. Human Resources
9.1. Core Project Team
9.1.1. BU
9.1.1.1. name
9.1.2. Tech
9.1.2.1. name
9.1.3. Product
9.1.3.1. name
9.1.4. PMO
9.1.4.1. name
9.1.5. Financials/Payments
9.1.5.1. name
9.1.6. Finance
9.1.6.1. name
9.1.7. Operations
9.1.7.1. name
9.1.8. Vendor
9.1.8.1. name
9.1.9. Others
9.1.9.1. name
9.2. Extended Project Team
9.2.1. Tech HC
9.2.1.1. name 1
9.2.1.2. name 2
9.2.2. Business Development
9.2.2.1. name 1
9.2.2.2. name 2
9.2.3. Data HC
9.2.3.1. Igor (CDO)
9.2.4. Security HC
9.2.4.1. info security
9.2.4.1.1. Chin (Corp IT Director)
9.2.4.2. physical security
9.2.4.2.1. ?
9.2.5. Business Unit HC
9.2.6. Product HC
9.2.6.1. name 1
9.2.6.2. name 2
9.2.7. Finance HC
9.2.7.1. name 1
9.2.7.2. name 2
9.2.8. Procurement HC
9.2.8.1. name 1
9.2.8.2. name 2
9.2.9. Marketing HC
9.2.9.1. name 1
9.2.9.2. name 2
9.2.10. Sales HC
9.2.10.1. name 1
9.2.10.2. name 2
9.2.11. Marketplace HC
9.2.11.1. name 1
9.2.11.2. name 2
9.2.12. Legal HC
9.2.12.1. name 1
9.2.12.2. name 2
9.2.13. Human Resources HC
9.2.13.1. name 1
9.2.13.2. name 2
9.2.14. Corp IT HC
9.2.14.1. name 1
9.2.14.2. name 2
9.2.15. Admin HC
9.2.15.1. name 1
9.2.15.2. name 2
9.2.16. Others
9.2.16.1. name 1
9.2.16.2. name 2
9.3. Vendors/Suppliers
9.4. Temp/Contract staff
9.4.1. Agency supplied hc
9.4.2. Non-agency supplied hc
9.5. Student interns
9.6. Identify gaps in HC resourcing
9.6.1. Are there any gaps in skillsets and expertise?
9.6.2. identify options/solutions
9.7. Holidays/Leave plans
9.7.1. Holidays/leave plans that affect project timeline planning
9.8. Existing workload of project team members
9.8.1. Existing workload is always a main consideration for timeline planning. Individual PICs need to plan and commit based on agreed workload and priorities.
10. Tasks/Sub-tasks/Sub-sub-tasks
10.1. PMO Team tasks/workflow
10.1.1. 1.
10.1.1.1. Initial meeting with biz owner
10.1.1.1.1. Project overview + Identify core team + schedule 1st workshop
10.1.2. 2.
10.1.2.1. Conduct 1st workshop
10.1.2.1.1. a) Define objectives + mission + scope + main tasks
10.1.2.1.2. b) Do stakeholder analysis
10.1.2.1.3. c) Do risk analysis
10.1.2.2. Create project P&L
10.1.2.2.1. a) Reference budget & cost section below
10.1.2.2.2. b) Review with Finance/CFO
10.1.2.2.3. c) Get approval for P&L from Project Sponsor
10.1.3. 3
10.1.3.1. Start working on Charter + Business Requirements Definition (BRD)
10.1.4. 4
10.1.4.1. Conduct 2nd workshop
10.1.4.1.1. a) Perform WBS - define sub-tasks and sub-sub tasks This item will determine the timeline & milestones for the project. (VERY IMPORTANT!!!)
10.1.5. 5
10.1.5.1. Conduct more workshops?
10.1.5.1.1. Conduct more workshops if necessary in order to uncover all tasks necessary to complete the project successfully
10.1.6. 6
10.1.6.1. Finalise Charter + BRD
10.1.6.2. Start working on Technical Requirements Document (TRD)
10.1.7. 7
10.1.7.1. b) Add milestones into Project Charter
10.1.7.2. Get signoff of Charter + BRD from Project Sponsor
10.1.7.3. Finalise TRD
10.1.7.4. Start weekly project status reporting
10.1.8. 8
10.1.8.1. Create Ganttpro plan
10.1.8.2. Identify dependencies
10.1.8.3. Identify critical path
10.1.9. 9
10.1.9.1. Signoff of project plan by project team
10.1.10. 10
10.1.10.1. Start development phase
10.1.10.2. Create project test plan
10.1.10.3. Do pre-launch activities planning with business teams
10.1.10.4. UAT planning
10.1.11. 11
10.1.11.1. Do Testing
10.1.11.1.1. Do unit testing
10.1.11.1.2. Do end to end testing
10.1.11.1.3. Schedule UAT
10.1.11.1.4. Do UAT
10.1.11.2. Get UAT signoff
10.1.12. 12
10.1.12.1. Pre-launch activities execution
10.1.13. 13
10.1.13.1. Conduct system pre-production check + signoff
10.1.13.1.1. Depending on the type of project > submit to Jimmy for approval (via meeting)
10.1.13.2. System deployment to production
10.1.14. 14
10.1.14.1. Go Live
10.1.15. 15
10.1.15.1. System monitoring/reporting
10.1.16. 16
10.1.16.1. Project closure
10.2. Finance Team tasks
10.2.1. Budget/Costs
10.2.1.1. P&L
10.2.1.1.1. 1
10.2.1.1.2. 2
10.2.1.1.3. 3
10.2.1.1.4. 4
10.2.1.1.5. 5
10.2.1.2. Tax considerations
10.2.1.2.1. Vo Van Hai - Tax Manager
10.2.1.3. Monitor expense through the lifecycle of the project
10.3. Product Team tasks
10.3.1. 1
10.3.1.1. Analyse BRD
10.3.2. 2
10.3.2.1. Clarify BRD with Biz Owner
10.3.3. 3
10.3.3.1. Research solution
10.3.4. 4
10.3.4.1. Design solution
10.3.4.1.1. + UI/UX
10.3.5. 5
10.3.5.1. Collaborate with Tech
10.3.6. 6
10.3.6.1. Review with Biz Owner/Team
10.3.7. 7
10.3.7.1. Finalise product design
10.3.8. 8
10.3.8.1. Write user stories
10.3.9. 9
10.3.9.1. Do sprint planning with Tech team
10.3.10. 10
10.3.10.1. Support development team
10.4. Technology Team tasks
10.4.1. Front end
10.4.2. Back end
10.4.3. QA
10.4.4. Data Engineering
10.5. BU Team tasks
10.5.1. Training Team tasks
10.5.1.1. Create training plan
10.5.1.1.1. Identify scope of training
10.5.1.2. Identify participants
10.5.1.3. Schedule training
10.5.1.3.1. Work with HR Training
10.5.1.4. Identify trainer
10.5.1.5. Prepare training materials
10.5.2. Fraud Team tasks
10.5.3. Community Team tasks
10.5.4. BU Sales Team tasks
10.5.5. Pre-launch preparation
10.5.5.1. Identify tasks/activities in preparation for product/service launch
10.6. Data Team tasks
10.6.1. Data HUB
10.6.2. Business Intelligence
10.7. Consumer Insights Team tasks
10.7.1. Market research
10.8. Legal Team tasks
10.8.1. Permits & Licenses
10.8.1.1. Lead time required
10.8.1.2. Renewal frequency
10.8.2. Applicable laws & regulations
10.8.2.1. Define applicable T&Cs to be published on our platforms eg. our transport app
10.8.3. Fees chargeable
10.8.4. Contracts review
10.9. Purchasing Team tasks
10.9.1. Procurement Process
10.9.1.1. 1
10.9.1.1.1. Communicate project to Procurement (as early as possible)
10.9.1.2. 2
10.9.1.2.1. Secure the necessary budget
10.9.1.3. 3
10.9.1.3.1. Vendor/supplier identification & selection
10.9.1.4. 4
10.9.1.4.1. Contract preparation, review and signoff
10.9.1.5. 5
10.9.1.5.1. Contract maintenance
10.9.1.6. 6
10.9.1.6.1. Final payment & contract closure
10.9.1.7. 7
10.9.1.7.1. Vendor/supplier assessment
10.10. Marketplace Team tasks
10.10.1. Pricing structures
10.10.2. Fraud requirements
10.11. Vendors/Partners/Suppliers tasks
10.11.1. Impact to drivers
10.11.2. Impact to merchants
10.11.3. impact to suppliers
10.11.4. impact to corporate partners
10.12. Sales Team tasks
10.12.1. Sales team support requirements
10.13. Marketing Team tasks
10.13.1. Design content / layout / campaign
10.13.2. Approve content / layout / campaign
10.13.3. get recommendation from other teams
10.13.4. Duration: 7 days
10.14. Communications Team tasks
10.14.1. Who needs info/updates
10.14.2. What type of info/updates
10.14.3. When do they need the info/updates (frequency)
10.15. Business Development Team tasks
10.16. Corporate IT Team tasks
10.16.1. Information Security
10.16.1.1. Security audit requirements
10.16.2. Hardware/Software